Solutions Architect
Apply NowCompany: Ekho Inc
Location: New York, NY 10025
Description:
Join us as we deploy our Tesla-like online vehicle checkout across the entire vehicle industry
Ekho's lightning-fast vehicle checkout platform has already generated tens of millions in revenue for over 20 leading brands that depend on our technology to drive their online sales. Our client roster spans industry legends like Royal Enfield-boasting more than $4 billion in global sales-to innovative brands such as LiveWire (NYSE: LVWR), Zero Motorcycles, Stark Future, MOKE, and Maeving Motorcycles.
We've raised $17.5M to date from the likes of YCombinator, the Tesla alumni fund, Activant Capital, and notable banks and vehicle brands.
Solutions Architect
We're seeking a technically-skilled Solutions Architect who can architect, develop, and implement integration solutions across our platform and excels at client communication. This client-facing role requires someone who can serve as both an implementation engineer and technical advisor, building scalable solutions that address specific client needs while enhancing our core product offerings.
Position Overview
Our ideal candidate balances strong technical abilities with exceptional communication skills. You'll be the primary technical point of contact for our clients, responsible for understanding their needs, developing tailored solutions, and ensuring successful implementations while continuously improving our onboarding processes.
Required Skills & Experience
Technical Client Partnership
Ekho's lightning-fast vehicle checkout platform has already generated tens of millions in revenue for over 20 leading brands that depend on our technology to drive their online sales. Our client roster spans industry legends like Royal Enfield-boasting more than $4 billion in global sales-to innovative brands such as LiveWire (NYSE: LVWR), Zero Motorcycles, Stark Future, MOKE, and Maeving Motorcycles.
We've raised $17.5M to date from the likes of YCombinator, the Tesla alumni fund, Activant Capital, and notable banks and vehicle brands.
Solutions Architect
We're seeking a technically-skilled Solutions Architect who can architect, develop, and implement integration solutions across our platform and excels at client communication. This client-facing role requires someone who can serve as both an implementation engineer and technical advisor, building scalable solutions that address specific client needs while enhancing our core product offerings.
Position Overview
Our ideal candidate balances strong technical abilities with exceptional communication skills. You'll be the primary technical point of contact for our clients, responsible for understanding their needs, developing tailored solutions, and ensuring successful implementations while continuously improving our onboarding processes.
Required Skills & Experience
- Strong technical skills in React and Node.js development
- Outstanding communication abilities to bridge technical and business conversations
- Experience leading client-facing technical projects and implementations
- Proven ability to translate client requirements into working solutions
- Demonstrated success managing multiple stakeholder relationships
- Track record of improving technical processes and workflows
Technical Client Partnership
- Serve as the primary technical counterpart to clients, clearly communicating platform capabilities
- Develop and implement solutions that address client needs while benefiting our entire platform
- Build strong, trust-based relationships with clients as their technical advisor
- Lead end-to-end technical integration from contract signing to launch
- Make process improvements with a focus on developing self-serve onboarding capabilities
- Coordinate between clients, internal teams, and third-party stakeholders
- Implement quick technical wins based on client feedback
- Work closely with Operations and Customer Success to prioritize improvements
- Stack: React, Node.js (serverless), Express.js, NoSQL
- Tools: GCP, Firebase, Retool, Stripe, and various SaaS platforms
- Competitive compensation and equity
- Healthcare
- 401k
- Free lunch and dinners
- $700/year work setup stipend
- Annual team offsite