Enterprise Release Manager - Delivery & Operational Readiness
Apply NowCompany: Artech LLC
Location: Novi, MI 48375
Description:
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.
But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a campsite, a job site, or on a Tuesday commute.
t Scout Motors, we are pioneering rugged, technology-driven electric SUVs and pickup trucks built for adventure, reliability, and performance. As we scale, we need a structured and efficient release management process to support our business-critical applications and software ecosystem.
What You'll Do
s the owner of the release management function, you will:
Key Responsibilities
Establish & Lead the Enterprise Release Management Function (First 30-60 Days)
The responsibilities of this role will require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company from time to time.
What You'll Bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Required Skills & Experience
While this is not a people management role, it requires strong leadership in coordinating releases across teams, solving challenges, and ensuring seamless execution. The ideal candidate is a proactive self-starter who thrives in a fast-paced, high-growth environment, balancing multiple priorities without losing focus. At Scout Motors, rapid change isn't a blocker-it's an opportunity. You should be comfortable owning and driving change across the organization, embracing ambiguity, flexibility, and continuous evolution as we scale.
Technical Expertise & Industry Knowledge
Education & Certifications
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience.
But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a campsite, a job site, or on a Tuesday commute.
t Scout Motors, we are pioneering rugged, technology-driven electric SUVs and pickup trucks built for adventure, reliability, and performance. As we scale, we need a structured and efficient release management process to support our business-critical applications and software ecosystem.
What You'll Do
s the owner of the release management function, you will:
- Build and own the release management functions and frameworks
- Ensure structured release governance for both software and IT systems
- utomate release workflows to streamline and optimize deployments
- Ensure operational readiness and compliance before every release
Key Responsibilities
Establish & Lead the Enterprise Release Management Function (First 30-60 Days)
- Develop a scalable, repeatable, and compliant release management framework for both system and software releases.
- Define version control, change management, and release tracking processes.
- Standardize release readiness criteria for applications, cloud infrastructure, and enterprise systems.
- Own the Operations Change Advisory Board (CAB) process, ensuring informed go/no-go decisions.
- Implement automated release workflows in Jira, Freshservice, or equivalent tools.
- Create real-time dashboards for release tracking, approvals, and reporting.
- Integrate release processes with ITSM Workflows (Incident, Problem, and Change Management).
- Document SOPs and playbooks to ensure consistent execution and knowledge sharing.
- Define minimum operational readiness release standards for security, compliance, and performance validation.
- Implement structured pre-release testing, validation, and cutover planning.
- ct as the final authority for go/no-go approvals, ensuring every release meets business and operational readiness standards.
- Conduct post-implementation reviews and implement lessons learned for future improvements.
- Monitor release success metrics, tracking performance, incident rates, and stability.
- lign release cycles with IT, Platform Engineering, Application Support, and Security teams.
- Partner closely with Contractors, Development, QA, and Engineering teams to ensure seamless execution.
- Work with QA Leads and Security team to establish a bug triage process, prioritize critical fixes, and coordinate resolution efforts.
- Collaborate with Development, QA, and Application and Operations teams to identify and mitigate release-related risks.
- Oversee internal and external release documentation, including release notes, known issues, and knowledge base updates.
- Ensure vendors adhere to Scout Motors' release governance standards.
- Coordinate with business stakeholders to align releases with product roadmaps.
The responsibilities of this role will require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company from time to time.
- In-Person Attendance: Minimum of 3 days per week in the office and occasional attendance at other in-person meetings and events.
- Travel: Domestic travel to locations in South Carolina, Virginia, and California from time to time.
What You'll Bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Required Skills & Experience
While this is not a people management role, it requires strong leadership in coordinating releases across teams, solving challenges, and ensuring seamless execution. The ideal candidate is a proactive self-starter who thrives in a fast-paced, high-growth environment, balancing multiple priorities without losing focus. At Scout Motors, rapid change isn't a blocker-it's an opportunity. You should be comfortable owning and driving change across the organization, embracing ambiguity, flexibility, and continuous evolution as we scale.
Technical Expertise & Industry Knowledge
- 5-8 years of hands-on experience in enterprise release management, system development lifecycle and software development lifecycle.
- Experience using issue tracking and release management tools like Freshservice, Confluence, Jira, Git.
- Proven expertise of release management principles, frameworks, methodologies and best practices (Agile, Scrum, ITIL, SAFe).
- Strong ability to communicate technical processes to business and technology leaders.
- Hands-on experience working in a multi-vendor environment and enterprise and SaaS platforms (ERP, CRM, middleware, etc.)
- Deep expertise in operational readiness for both IT system and software releases across SaaS, On-Prem, and hybrid cloud environments.
- Proven ability to design and automate release workflows in Jira, Freshservice, or equivalent tools to enhance efficiency and governance, including dashboards and metrics.
- Proficiency in ITIL, ITSM/ITOM, and Change Management best practices, aligning releases with incident and problem management workflows.
- Experience tracking and managing software versions, dependencies, and environment configurations to prevent conflicts and deployment failures
Education & Certifications
- Bachelor's degree in information technology, Computer Science, or a related technical field (required).
- Master's degree is considered a plus.
- Preferred Certifications:
- ITIL v4 Foundation or Expert (Highly Preferred).
- SAFe Release Train Engineer (RTE) or Agile SAFe Certifications.
- PMP or PRINCE2 Certification, Certified Scrum Master
- Jira Administrator or Atlassian Expert Certification (Highly Preferred).
- Freshservice Product Expert Certification for Admins
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision, and income protection plans.
- 401(k) program with:
- n employer match and immediate vesting.
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued.
- 40 hours of unplanned PTO and 14 company or floating holidays annually.
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave.
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience.