Manager, Service Logistics

Tesla is looking for a senior leader for Manager, Service Logistics to lead a dynamic team responsible for managing all aspects of logistics in the Americas. This leader sets the strategy and vision for a team of managers working in different regions, indirectly overseeing performance of 50 employees. This role plays a critical part in driving performance improvement for Tesla's supply chain organization, increasing customer satisfaction and actioning high-impact cost savings initiatives. A primary aspect of the role will involve cross-functional collaboration with leaders of different groups and executive presentation to share progress on goals set for each period, as well as strategic vision for systems roadmap, prioritizing efforts with IT teams.
As the team owns coordinating with suppliers, carriers, customers and internal stakeholders to ensure the timely and compliant movement of specialized materials, the ideal candidate will possess deep expertise in logistics, transportation, route optimization, warehousing functions, regulatory environment and dangerous goods compliance. Someone willing to understand material flow and planning functions is key to move the team in the right direction.
We are seeking a leader who is passionate about optimizing processes and systems, with a focus on continuous improvement and operational excellence. Someone with the ability to switch between micro and macro level views of a problem swiftly and effectively, tailoring communication to the right audience, is critical for this role. If you thrive in a fast-paced, collaborative environment and enjoy solving complex logistics challenges while optimizing cost, this role is for you.

Responsibilities

• Set the strategy and vision for a large team of logistics professionals (salaried and hourly employees), inspiring them to exceed goals and unlock new opportunities to develop them professionally
• Represent logistics in leadership and executive discussions around the supply chain of service parts for middle mile and last mile deliveries to Tesla's network of service centers and collision centers as well as external customers
• Align efforts with the organization's goals to increase customer service while reducing cost through efficient management of internal resources and external partners
• Collaborate cross-functionally with leaders in Material Planning, Channel Planning, Strategy, Network Optimization, Warehousing, Parts Operations, Systems and Finance to drive changes that optimize efficiency of end-to-end supply chain processes
• Identify key opportunities for systems development, creating a clear and strong roadmap for transportation systems with IT and prioritizing efforts effectively
• Develop and implement robust processes and systems that streamline the transportation of specialized goods, including route optimization for multiple destinations at the lowest cost, including reverse logistics
• Ensure full compliance with global regulations, including hazardous materials handling, export/import requirements, and industry-specific logistics standards
• Collaborate closely with 3rd party logistics providers, internal teams, and Tesla warehouses to maintain a smooth flow of materials while ensuring adherence to regulatory requirements and optimal cost

Requirements

• 10 to 12 years of experience in logistics management, with a strong background in distribution, route optimization, fleet management and reverse logistics
• 6 to 8 years in a leadership role, and at least 3 years managing a team of managers and driving strategy for the organization
• Degree in Business, Supply Chain Management, Engineering or equivalent experience
• Track record of success in managing end-to-end projects with high impact on efficiency metrics and cost reduction. Ability to influence others and understand top priorities of the organization and pivot accordingly
• Strong organizational skills and the ability to manage both day-to-day operations and long-term strategy, while ensuring regulatory compliance
• Deep knowledge of dangerous goods and DOT regulations as well as international trade best practices
• Demonstrated experience developing and implementing compliance processes for hazardous materials and international shipments
• Willingness to travel up to 20%

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
Expected Compensation

$68,000 - $180,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.