Quality Manager & WCM Coordinator

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The incumbent in this position must focus on customers' expectations, prevent problems, and strive for continuous improvement, resulting in improved results for themselves, customers, and other employees. Provides leadership to the quality technician and other disciplines as needed to align with the business strategy. The incumbent will manage all facets of the Quality Assurance System at the Northampton plant location, to include ISO9001 registration. The incumbent will manage the entire quality system and final measurement departments.

The incumbent leads the WCM efforts at the Northampton site in the areas of safety, cost, quality, and delivery of existing/new products, processes, and methods.

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Essential Functions:

• Ensures the continued training of Quality personnel and the development of methods
• Acts as the management representative for all ISO9001 & ISO14001 registration and audits, conducting audits of the ISO9001 & ISO14001 systems while implementing corrective and preventative actions where required
• Maintains the specifications associated with customers and that all material processed in the facility conforms the requirements.
• Lead cross-functional teams while managing new product introduction projects, working to optimize cost, quality, and manufacturability.
• Improve the site's utilization and process capability principles to control manufacturing proactively to ensure product quality.
• Work closely with the Sales, and Customer Service functions to ensure that process changes are aligned with customer needs.
• Support the businesses to manage and resolve technical issues related to the customers, support plant process/product engineering as required, interface with R&D as required, initiating specification changes as needed, and support customer service to ensure customer satisfaction through interactions on customer concerns and complaints.
• Leads the continuous improvement program and the standardization of processes and procedures. Frequently interacts with production personnel to evaluate and solve production problems and to advise on process capability and customer demands.
• This position requires a thorough knowledge of quality and engineering principles and theories, as well as their application.

Qualifications:

• Bachelor's Degree - Chemical, Mechanical, or Industrial Engineering, Required
• 2-5 years Experience in a manufacturing environment working with quality systems, Required
• Management experience, Preferred
• Demonstrated Understanding Statistical methods especially relating to SPC or Six Sigma Principles, Preferred
• Proficiency in PowerPoint, Word, Excel, and other CRM systems, Required

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Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families.

Employees have the flexibility to choose the benefits that best fit their individual needs:

• Health and Wellbeing - Supporting your wellbeing, to thrive in life and work.
• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
• Accident Insurance

Additional Benefits - Helping shape the experience and impact you want:

• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child and Elder Care
• PerkSpot Employee Discount Program
• Volunteer Day

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Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.