Logistics Support Engineer
Apply NowCompany: Omni Inclusive
Location: Mountain View, CA 94040
Description:
Job Description:
Roles & Responsibilities-
Roles & Responsibilities-
- Knowledge of warehousing, shipping, and vendor coordination.
- Detailed analysis to identify the root cause of incoming bugs and assign to relevant teams.
- Oversee inventory tracking, organization, and optimization to ensure accurate stock levels.
- Coordinate with logistics partners and carriers for shipment tracking and issue resolution.
- Ensure proper handling and storage of sensitive equipment.
- Handle product returns, repairs, and exchanges in collaboration with vendors.
- Track and process RMA (Return Merchandise Authorization) requests, ensuring proper documentation and timely resolution.
- Work closely with suppliers, vendors, and procurement teams to streamline supply chain processes.
- Requires lifting, moving, and handling equipment/materials as part of warehouse operations.
- Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field.
- 3+ years of experience in logistics, inventory management, or supply chain operations.
- Familiarity with shipping carriers, customs documentation, and international logistics. Understanding of OSHA, EH&S, and other compliance regulations in logistics.
- Proficiency in Google Sheets, Docs, and data analytics for logistics reporting.
- Strong knowledge of inventory management systems, warehouse operations, and logistics software.
- Ability to manage multiple priorities in a fast-paced logistics environment.
- Excellent communication and coordination skills with cross-functional teams. Strong attention to detail and accuracy.
- Strong customer-facing skills, both written (issue tracker and email) and verbal.
- May require occasional travel to supplier locations, warehouses, or distribution centers.
- Relevant certifications needed to manage operations (i.e. dangerous goods cert for shipping batteries).