Operations Consultant l-Hybrid
Apply NowCompany: Rohadfox Corporation
Location: Los Angeles, CA 90011
Description:
Rohadfox is recruiting a candidate to fill the Airport Operational Readiness (AOR) Stakeholder Management Coordinator position. The successful candidate will play a pivotal role in ensuring seamless communication, coordination, and alignment among all stakeholders involved in operational readiness activities. This position focuses on building and managing relationships, facilitating engagement, and ensuring stakeholder needs are met to support the successful transition and activation of new facilities. Must live within commuting distance of the West Los Angeles Client work site. The hybrid schedule is set up as Monday & Friday work from home and Tues, Wed, Thurs on the Client work site. Relocation assistance may be considered for the right individual
Minimum Education Level
Bachelor's degree in Architecture, Engineering, Planning or other related technical field required.
Professional Licenses & Certifications
Certifications may include APQC, BPMI, IxDA; HFES, ODCP, ODCC, CMC, ACMP, CCMP, PMP
Essential Job Duties
Act as the primary liaison between stakeholders, including airport leadership, tenants, contractors, vendors, and the community, ensuring alignment with the ORAT program's goals.
Establish and lead stakeholder working groups to identify risks, issues, and opportunities, ensuring concerns are addressed and solutions implemented.
Develop and maintain a comprehensive ORAT Stakeholder Engagement Plan, clearly outlining communication protocols, roles, and responsibilities.
Facilitate regular stakeholder briefings, workshops, and coordination meetings to keep all parties informed and engaged.
Build strong relationships with senior representatives from key stakeholders, fostering collaboration and trust.
Provide regular updates, reports, and presentations to stakeholders, ensuring clarity on progress, risks, and next steps.
Proactively manage expectations, address conflicts, and resolve issues in a manner that maintains stakeholder confidence and satisfaction.
Collaborate with stakeholders to conduct gap analyses of existing procedures, identifying areas for improvement.
Facilitate the development of new Standard Operating Procedures (SOPs) and contingency plans to ensure operational readiness.
Coordinate with stakeholders to create Familiarization, Induction, and Training Plans tailored to their specific needs.
Lead the execution of stakeholder-focused training programs, ensuring all parties are prepared for new operational environments.
Develop and implement a Stakeholder Risk Register and Issues Log, ensuring stakeholder-related risks are identified, tracked, and mitigated.
Collaborate with the Project Management and ORAT teams to address stakeholder concerns promptly and effectively.
Ensure ORAT activities are aligned with the overall project schedule, adjusting stakeholder engagement efforts as needed to reflect changes.
Coordinate with stakeholders on trial planning, execution, and feedback, ensuring their needs and concerns are integrated into testing activities.
Work closely with operations, maintenance, and project teams to ensure stakeholder requirements are met during the transition process.
Ensure all stakeholder needs and expectations are addressed to achieve the highest levels of satisfaction during the activation of new facilities.
Advocate for stakeholders by representing their interests in planning and execution activities.
Develop and deliver transition plans that minimize disruption to stakeholders and ensure operational continuity.
Professional Experience Level/Other Qualifications
Five (5) years or more experience, preferably on airport projects.
Proven experience managing stakeholders in large-scale operational readiness programs at airports or transit systems.
Strong understanding of airport, airline, or transit system operations, with a focus on stakeholder engagement.
Experience in planning, facilitation, training, and conflict resolution.
Exceptional relationship-building and interpersonal skills, with the ability to influence and manage diverse stakeholder groups.
Strong written and verbal communication skills, including the ability to deliver effective presentations and reports.
Strategic thinker with a proactive approach to identifying and resolving stakeholder concerns.
High energy, adaptability, and a results-driven mindset.
Excellent written and oral communications skills.
Hardware/Software Knowledge
Word, Excel, Power Point, SharePoint, Prolog, Outlook, Office 365, Bluebeam, Teams
Minimum Education Level
Bachelor's degree in Architecture, Engineering, Planning or other related technical field required.
Professional Licenses & Certifications
Certifications may include APQC, BPMI, IxDA; HFES, ODCP, ODCC, CMC, ACMP, CCMP, PMP
Essential Job Duties
Act as the primary liaison between stakeholders, including airport leadership, tenants, contractors, vendors, and the community, ensuring alignment with the ORAT program's goals.
Establish and lead stakeholder working groups to identify risks, issues, and opportunities, ensuring concerns are addressed and solutions implemented.
Develop and maintain a comprehensive ORAT Stakeholder Engagement Plan, clearly outlining communication protocols, roles, and responsibilities.
Facilitate regular stakeholder briefings, workshops, and coordination meetings to keep all parties informed and engaged.
Build strong relationships with senior representatives from key stakeholders, fostering collaboration and trust.
Provide regular updates, reports, and presentations to stakeholders, ensuring clarity on progress, risks, and next steps.
Proactively manage expectations, address conflicts, and resolve issues in a manner that maintains stakeholder confidence and satisfaction.
Collaborate with stakeholders to conduct gap analyses of existing procedures, identifying areas for improvement.
Facilitate the development of new Standard Operating Procedures (SOPs) and contingency plans to ensure operational readiness.
Coordinate with stakeholders to create Familiarization, Induction, and Training Plans tailored to their specific needs.
Lead the execution of stakeholder-focused training programs, ensuring all parties are prepared for new operational environments.
Develop and implement a Stakeholder Risk Register and Issues Log, ensuring stakeholder-related risks are identified, tracked, and mitigated.
Collaborate with the Project Management and ORAT teams to address stakeholder concerns promptly and effectively.
Ensure ORAT activities are aligned with the overall project schedule, adjusting stakeholder engagement efforts as needed to reflect changes.
Coordinate with stakeholders on trial planning, execution, and feedback, ensuring their needs and concerns are integrated into testing activities.
Work closely with operations, maintenance, and project teams to ensure stakeholder requirements are met during the transition process.
Ensure all stakeholder needs and expectations are addressed to achieve the highest levels of satisfaction during the activation of new facilities.
Advocate for stakeholders by representing their interests in planning and execution activities.
Develop and deliver transition plans that minimize disruption to stakeholders and ensure operational continuity.
Professional Experience Level/Other Qualifications
Five (5) years or more experience, preferably on airport projects.
Proven experience managing stakeholders in large-scale operational readiness programs at airports or transit systems.
Strong understanding of airport, airline, or transit system operations, with a focus on stakeholder engagement.
Experience in planning, facilitation, training, and conflict resolution.
Exceptional relationship-building and interpersonal skills, with the ability to influence and manage diverse stakeholder groups.
Strong written and verbal communication skills, including the ability to deliver effective presentations and reports.
Strategic thinker with a proactive approach to identifying and resolving stakeholder concerns.
High energy, adaptability, and a results-driven mindset.
Excellent written and oral communications skills.
Hardware/Software Knowledge
Word, Excel, Power Point, SharePoint, Prolog, Outlook, Office 365, Bluebeam, Teams