Supervisor - Antenatal Resource Center

Department:

38905 Advocate Illinois Masonic Medical Center - Antenatal Resource Center

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Labor/Delivery experience preferred

The manager is accountable for the day to day operations of the Antenatal Resource Center. The manager provides departmental leadership by demonstrating excellence in clinical practice and decision-making skills, with a strong customer service orientation. This position will support the policies and procedures of Advocate Health Care

Human Resources Development

• Assures adequate staffing. Conducts staff meetings to discuss Quality Assurance, policies and operations. Determines inservice needs of staff and utilizes resources to provide additional training as required. Provides mandatory inservice programs and feedback from divisional and Medical Center meetings as required.
• Responsible for the supervision of nursing staff, ultrasound staff, clerical staff, includes interviewing, hiring, orienting, assessing and documenting competency, evaluating and counseling.
• Coordinates staff participation in educational programs, inservice education, and professional meetings
• Assures competency of direct reports including assessment of competency, documentation and clinical training.
• Guides and directs staff in standards for appropriate documentation regarding patient contact
• Identifies performance issues and prepares and implements disciplinary actions, as well as counseling and termination.
• Schedules staff and supervises workflow for maxium productivity and efficiency.
• Verifies time sheets for staff. Suggest redistribution of front office tasks, as necessary.
• Provides orientation and training of staff.

Administrative Responsibilities

• Ensures that the department offers current antental and fetal diagnostic testing and procedures as appropriate for the department. Working collaboratively with the Medical Director and the Chair of Obstetrics & Gynecology makes sure that staff have the appropriate skill set and the department has the appropriate equipment.
• Develop policies, procedures and standards of care to insure consistent and effective operations. Implements, interprets, and communicates hospital and departmental policies to staff.
• Works with the attending medical director to insure the delivery of optimal care.
• Hires, provides orientation, and reviews the performance of support staff
• Addresses patients concerns and complaints. Performs Service Recovery . Works with Medical Director and/or Administrative Director as needed to resolved complicated issues.
• Recommends and implements operational changes, as necessary
• Active participant in quality management activities
• Enforces appropriate policies related to clinical nursing duties and patient care.
• Runs Antenatal Resource Center staff meetings. Attends Management meetings.
• Responsible for the Revenue Cycle for the Antenatal Resource department.

Clinical Nursing Responsibilities

• Assumes responsibility for the care and management of low-risk and high-risk obstetric patients seen in the Antenatal Resource Center
• Participates in direct patient care activities under direct supervision of the providers in accordance with established nursing care protocols
• Performs telephone triage, making assessments regarding level of care needed, consulting with provider as needed.
• Participates in prenatal diagnostic procedures and/or fetal therapy, ensuring all necessary equipment is present as outlined by protocol
• Performs duties according to approved infection control policies/procedures.

Licensure:
Nurse, Registered (RN)

Education/Experience Required:
3+ years supervisory experience in a hospital or medical office setting. BSN preferred Ability to recognize needs and behaviors of age specific patient groups. Board Certification by 12/31/2015 or within two years of hire

Knowledge, Skills & Abilities Required:
Good communication skills Good organizational skills Performs adequate psychological and physical assessment of patients. Computer knowledge and skills.. Appropriate clinical skills for assessment and diagnosis of Maternal Fetal Medicine patients.
Current Illinois RN License

Physical Requirements and Working Conditions:
Ability to work under stressful conditions and in difficult situations. The candidate must be able to perform physical tasks such as lifting patients and moving equipment. Flexible hours Ability to effectively manage a diverse work load. Ability to communicate with patients and respond in a timely manner. Ability to make independent professional decisions using good judgement skills. Ability to recognize needs and behaviors of the following age groups, adolescent and adult.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range
$37.50 - $64.95

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.