Clinical Operations Manager

Introduction

Want to join a team of daring managers who care without reservations or limits? Our TriStar Summit Medical Center team is looking for a Clinical Operations Manager. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

TriStar Summit Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Clinical Operations Manager and be a part of the innovation of ideas.

Job Summary and Qualifications

The Manager of Clinical Operations is accountable and responsible for coordination of department/function activities to ensure delivery of quality patient care in a safe and therapeutic environment. The Manager provides effective leadership that supports the mission, vision and strategic plan of the organization and its values. This role manages department operations to include staff schedule, staff productivity, resource utilization and expense management to ensure quality patient care and to achieve maximum financial performance.

What you will do in this role:

• Provide oversite for care of all patients cared for by department staff, providing support and expertise to staff.
• Assess and ensure quality of patient care and assists in patient care as necessary. Ensure adherence to patient experience and patient satisfaction initiatives and interactions.
• Interact with others utilizing professional and appropriate interpersonal communication skills
• Demonstrate ability to manage multiples tasks and projects in a productive manner.
• Demonstrate interdepartmental support and teamwork through a supportive and collaborative approach.
• Ensure staff compliance with policies and procedures, mandatory requirements, and licensure and certification requirements.
• Manage staffing needs and personnel management; including interviewing, hiring and orientation of new staff members.
• Support House Supervisor by responding to campus emergencies, RRT, Code situations and assists as needed.
• Ensure 24-hour coverage for House Supervisor.
• Ensure timely patient throughput in a safe and effective manner. Coordinate activities that expedite patient flow.
• Create an environment and culture that enables the departments to fulfill the mission of the hospital and meet or exceed goals.
• Collaborate with director in the development and implementation of strategic plan and initiatives.
• Collaborate with director for the financial viability of the departments.
• Collaborate with director to support routine staff meetings and Leader Rounding on Employees.
• Ensure the supply of appropriate resources to support the programs, services, organizational structure and staffing levels necessary for quality services.
• Collaborate with director to provide coaching and disciplinary action as required.
• Demonstrate ethical standards in customer service through all interactions with the patients, families, co-workers, staff, other hospital departments, physicians, community and others.
• Create a high quality, professional clinical environment to facilitate the necessary recruitment and retention of appropriate numbers of qualified staff.
• Assist the director to ensure timely assessment of competencies and performance of staff.
• Facilitate educational opportunities for the staff.
• Maintain ethical compliance with regulatory/accreditation agencies.

What qualifications you will need:

• Graduate of an Accredited School of Nursing required.
• Bachelor's Degree in Nursing required; Master's Degree preferred.
• Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required.
• American Heart Association or Red Cross BLS required.
• ACLS and PALS certifications preferred.

TriStar Summit Medical Center is a 234-bed comprehensive facility offering a full array of acute care services, including cardiology, emergency, oncology, orthopedics, rehabilitation and women's services. As an Accredited Chest Pain Center with PCI and a Primary Stroke Center, the hospital is a leading provider of emergency heart and stroke care.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a Clinical Operations Manager and help us improve more lives in more ways.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.