Head Golf Pro | Useless Bay Golf and Country Club

Head Golf Pro | Useless Bay Golf and Country Club

Reporting to the General Manager, the Head Golf Pro at Useless Bay Golf & Country Club will play a key role in promoting the game of golf, helping to bring people into or back to the sport, and oversee the total golf operation here at Useless Bay, including the golf shop, practice range, cart operations, supervision of assistant pros and golf shop employees, in addition to all tournament and clinic administration and operation. They will report directly to the General Manager and will be responsible for promoting an exceptional golf experience for all members and guests.

Let's start off with the most important part - what's in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Salary Range: $77,968 to $98,000
• Incentive Eligible
• Cell Phone Reimbursement
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you'll do:

The Brass Tacks

• Manage all golf shop operations and services
• Manage the reservation system, starting, and monitoring the pace of play
• Maintain player database and keep accurate records of all players, greens fees, golf carts, bag storage, club rentals, handicap fees, and other necessary charges
• Manage golf cart fleet maintenance and recordkeeping
• Manage the practice facility
• Provide professional club repair and club fitting services
• Educate staff and members regarding the Rules of Golf, interpret the rules as necessary, and oversee the golf handicap program administration
• Provide general golf seminars and clinics to the membership
• Hire, supervise, and review golf shop staff, and adhere to club and Columbia Hospitality employment policies and procedures
• Maintain safety standards and safety equipment consistent with OSHA requirements
• Write correspondence, newsletters, and communications for the golf operation
• Attend and actively participate in / co-lead golf committee meetings and board meetings as requested
• Enforce rules and regulations governing golf course usage
• Oversee all fiscal areas and performance for the golf shop, including planning, budgeting, forecasting, and monitoring
• Work with the Columbia Hospitality accounting team and finance committee in annual budget formulation
• Ensure that all golf programs, events, and services are planned, budgeted and executed to be financially successful
• Develop, provide, and oversee a golf instruction program offering individual and group clinics for all levels
• Work with the golf committee to develop and oversee a tournament schedule, leagues, and golf program for all categories of golf members (beginners, intermediate, and advanced golfers, women, men, families, etc.)
• Develops a junior golf program
• Select and purchase retail merchandise appropriate for member demographics and needs
• Ensure the safekeeping of assets and conduct accurate and timely inventory counts
• Supervise and train all golf shop staff to maximize sales opportunities
• Maintain an attractive golf shop with a clean and orderly appearance

The Nitty Gritty

• A college or university degree with golf related industry experience; or an equivalent combination of education, training and experience
• PGA dues paid annually for Class A member in good standing
• Additional income based on teaching/coaching private lessons and group instruction negotiable and based on the Head Pro ability to engage the membership
• Maintain PGA of America membership in good standing
• Provide expert-level knowledge of the game of golf, rules of golf, golf facility operations, and tournament operations and administration
• Demonstrate a professional demeanor and work ethic
• Have experience in supervising employees and fostering a team culture
• Have strong organizational, planning, and prioritization skills
• Motivated and disciplined approach to consistently pursuing improvement of programming and services
• Service and customer focused with excellent social and teaching skills
• Have experience in written and oral business communications
• Have experience with Microsoft Word and Excel. Be proficient in other applications such as email, internet, and tournament software such as Golf Genius
• Have knowledge of Tee Time reservation system; Club Essentials and Golf Genius are both utilized at the Club
• Abreast of marketing, business, and golf trends
• Remain current on teaching innovations, incorporating into the club whenever possible
• Maintain a respected golf game and play golf with members on a regular basis

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:
Situated on the shores of Useless Bay on Whidbey Island, our members come from all walks of life to enjoy everything the Club has to offer in a location known for its serene coastal landscape. From the gently rolling hills of the Golf Course, to the spacious Clubhouse and restaurant, Useless Bay provides an escape from the distractions of your day-to-day routine so you can explore your interests, foster lifelong relationships, and continue building new ones. Discover a welcoming Club environment where old friends meet, and new friends are made.

The Fine Print
Columbia Hospitality, Inc. operating as Columbia Hospitality Service U.L.C. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is an international management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.