People Operations, Immigration and Global Mobility Support Specialist (Contract)

About Moloco:

Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad-targeting utilizing data- the same robust performance powered by machine learning has previously been unavailable beyond their platforms.

That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while allowing companies to stay independent and scale.

An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We ranked in the top 10% of the Inc. 5000 fastest-growing private companies for 2023. Recognized as one of 46 leading Cloud Computing companies, receiving the Stratus Award for 2023. In 2023, we received Google's Cloud DevOps Dreamers Award, a recognition given to companies that are implementing DevOps practices to drive organizational success and high performance. Lastly, Moloco is a 2024-certified Great Place to Work! Check us out on Glassdoor and be sure to get an inside look at working at Moloco on Instagram, Twitter, and YouTube.

Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, Bangalore, Tel Aviv and Tokyo.

Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging will allow us the greatest opportunity to carry out our mission -- to empower businesses of all sizes to grow through operational machine learning.

Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!

Job Overview:

We are seeking a detail-oriented and proactive People Operations, Immigration & Global Mobility Specialist, to support our Moloco global mobility & immigration program & policies. This role is essential in ensuring seamless operations for these critical programs. Your primary focus will be on scaling immigration and relocation initiatives, prioritizing an exceptional employee experience while balancing operational efficiency. Additionally, a portion of your time will be dedicated to general People Operations responsibilities to provide broader team support.

Key Responsibilities:

• Immigration & Global Mobility Support (60% of your time)
• Triage & support employees and internal stakeholders with immigration and global mobility inquiries, ensuring clear communication and guidance while adhering to SLAs.
• Support intake & management of global mobility processes partnering with key stakeholders - employees, managers, people partners, leadership as needed
• Monitor, track & assist in the management of end-to-end immigration processes - immigration status, visa expirations, and work authorizations, ensuring legal counsel & Immigration Program are aligned on timely renewals and updates.
• Partner with external immigration counsel and vendors to facilitate timely and compliant immigration processing for employees.
• Update and enhance knowledge base / reference materials for internal team process documents and Employee facing processes and policies.
• Document & drive process enhancements to streamline immigration / global mobility programs
• Manage monthly / quarterly metrics, analyze for data insights, and create recommendations to improve immigration / global mobility programs.
• Ensure immigration & global mobility invoices are within budget, received, approved, and paid on time
• Own the I-9 re-verification process for foreign nationals by gathering document renewals and processing in Workday
• Support employees with business visa resources and assistance to apply for their travel visa
• People Operations Support (40% of your time)
• Triage and support employees and internal stakeholders with questions to the People Operations Slack channel and email mailbox.
• Direct requests to a self-service solution if possible and document knowledge base gaps for future self-service enhancements.
• Provide backup support as needed for People Operations - onboarding, offboarding, data management
• Provide support for People Ops projects as needed based on business needs

Basic Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 3+ years of experience in global mobility, immigration, or operations roles.
• Excellent communication, written, verbal, stakeholder management, and interpersonal skills.
• Capable of handling multiple tasks and prioritizing in a fast-paced environment.
• Strong problem-solving and attention to detail.
• Ability to handle confidential data with discretion and care.

Preferred Qualifications:

• Understanding of immigration laws, visa categories, and work authorization requirements.
• Familiarity with managing processes to enable technology - examples include: Workday, CultureAmp, Google Suite, etc.
• Experience in a fast-paced, highly dynamic start-up.

Our Compensation And Benefits (for United States Residents Only)

In accordance with various state laws, the range provided is a reasonable estimate of the base pay for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, and abilities. We also offer a competitive benefits package. This position is classified as non-exempt and is eligible for overtime pay.

Base Pay Range:

$65-$72 USD

Moloco Thrive: Benefits and Well-Being:

We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives. For an overview of our global benefits, click here.

Moloco Values

• Lead with Humility: Everyone's voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
• Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what's possible.
• Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
• Go Further Together: We're one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won't let each other fail.

Additional Resources:

• Moloco Company Blog
• Moloco Leadership
• Moloco Newsroom

Equal Opportunity:

Moloco is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression, and gender identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.

Candidate Privacy Notice:

Your privacy matters to us. By applying, you acknowledge that you've reviewed our Candidate Privacy Notice.