Director of Operations

Director of Operations - DeRomo's Gourmet Market, Restaurant & Center Bar

Location: Bonita Springs,

DeRomo's Gourmet Market & Restaurant, a premier culinary and retail destination in Bonita Springs, is looking for a dynamic, fearless, and results-driven Director of Operations to take the helm of our Restaurant, Market, and Center Bar.

Who You Are:

You're a bold, strategic leader who thrives in an environment where innovation meets tradition. With a keen eye for detail and an innate ability to lead high-performance teams, you ensure smooth, efficient operations while delivering an unparalleled guest experience. You bring an elevated approach to hospitality, blending creativity, precision, and a deep understanding of what makes a restaurant and market thrive.

What You'll Do:

• The Director of Operations is responsible for maintaining excellent team member, owner, Management Company, and guest communication and relations.
• Lead and own the daily operations of DeRomo's Restaurant, Market & Center Bar to ensure seamless execution.
• Drive revenue growth through innovative marketing, promotions, and operational efficiencies.
• Take full P&L ownership, forecasting, and budgeting with a meticulous focus on financial optimization.
• Build and mentor elite, high-performance teams that embody a culture of accountability, innovation, and guest-first service.
• Streamline operations by identifying bottlenecks, implementing best practices, and embracing automation and technology.
• Develop and execute cutting-edge guest experience strategies to drive loyalty and market dominance.
• Foster a culture of continuous improvement, ensuring every aspect of operations meets and exceeds industry standards.
• Spearhead cross-functional collaboration between departments to ensure efficiency, teamwork, and synergy.
• Establish and enforce top-tier compliance standards in safety, security, and regulatory requirements.
• The Director of Operations is responsible for maintaining excellent team member, owner, Management Company, and guest communication and relations.

What You Bring to the Table:

• Authorized to work in the United States.
• 12-15 years of upscale food service experience, including 10 years in executive-level management and 4 years leading multi-unit operations.
• A strategic, process-driven thinker with an owner's mentality-you treat the business like it's your own.
• A revenue-generating mindset with proven experience in increasing profitability while maintaining guest excellence.
• A world-class motivator and mentor who develops strong, engaged, and high-performing teams.
• Masterful financial acumen-able to analyze data, forecast trends, and optimize budgets for maximum efficiency.
• High emotional intelligence (EQ)-you lead with influence, resolve conflicts with finesse, and build trust at every level.
• An unstoppable problem-solver who thrives in fast-paced, ever-changing environments.
• Expert knowledge of industry technology, including Microsoft Office, POS systems, and operational analytics tools.
• A relentless pursuit of excellence-guest satisfaction, brand integrity, and operational perfection are your non-negotiables.

Why DeRomo's?

At DeRomo's, we're more than just a market or restaurant-we're a movement in hospitality. We set the bar high for guest experience, culinary excellence, and leadership. This is your chance to join an iconic brand, disrupt the status quo, and leave your mark.

What We Offer:

• Health and ancillary benefits to support your well-being.
• 401(k) with company match to invest in your future.
• Paid Time Off (PTO) to recharge and refresh.
• Exclusive company discounts on dining and retail at DeRomo's.

Physical & Additional Requirements:

• Ability to stand, walk, and move dynamically for extended periods.
• Comfortable lifting up to 50 lbs and handling various operational tasks.
• Strong manual dexterity, visual acuity, and auditory awareness to lead in a fast-paced environment.
• Clear verbal communication skills to effectively convey instructions and interact with team members and guests.
• Strong vision and peripheral awareness to oversee operations and ensure a safe, efficient environment.
• Exposure to smoke and steam as part of restaurant and market operations.
• Handling of fresh and raw products, including food preparation materials.
• Flexibility to work varied hours, including evenings, weekends, and holidays.
• Must wear non-slip shoes (not provided by the company).

Are You Ready to Lead at the Highest Level?

If you're a powerhouse of operational brilliance, a fearless strategist, and a leader who thrives in high-performance hospitality environments, we want to hear from you. Apply today and bring your expertise to DeRomo's Gourmet Market, Restaurant & Center Bar.