Senior Business Process & Tech Architect

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Company: Synectics Inc.

Location: Ann Arbor, MI 48103

Description:

Duties:
  • The Senior Business Process & Tech Architect participates in Information Technology Governance activities, innovation, strategy and continuous process improvement across the enterprise.
  • Organizing, leading, and facilitating cross-BU requirements gathering, process design, improvement and re-engineering initiatives that can encompass an end-to-end analysis and future state redesign.
  • The incumbent will have a understanding of the scope of IT services and products, and review of related technical and process operations for the purposes of improvement and optimization.
  • Perform data analysis, technical analysis, risk and performance reporting on asset, vendor, risk, program lifecycle data and architecture services.
  • Leads and supports efforts to improve data quality, technical operations, cost & process optimization, planning and stakeholder collaboration, stakeholder expectations and continuously improve costs and services.
  • Liaising with cross functional teams and departments utilizing effective communication and change management methods with stakeholders and owners.
  • Other duties as assigned or may be necessary
  • Provide efficient and accurate functioning of document lifecycle retention management, data repositories and processes including SharePoint, and team sites/libraries lifecycle management for the IT department
  • Develop varied charts and diagrams to enable a view of current or future state
  • Develop systems and architectural diagrams and flows
  • Development of use cases that drive business value and enable technology decisions
  • Use strong leadership and influence to provide direction and accomplish sprint, project and organizational goals and objectives
  • Provide factual executive quality presentations utilizing complex situations and data to support points of view, options and proposals supported by logical conclusions
  • Be a Change Agent actively manage through the change lifecycle; support and drive while confronting difficult circumstances in creative ways
  • Utilize negotiation, influencing and consulting skills to drive genuine collaboration and results.
  • Plan and facilitate stakeholder collaboration to drive continuous improvement and optimization of costs and services.
  • Evaluate decisions with a customer focus; build strong customer relationships to enable a unified stakeholder viewpoint
  • Perform standard and complex detail analytical and problem-solving abilities capabilities to automate and optimized systems and processes
  • Use experience in areas of process management, project management, and performance management to optimize and rationalize the product and service lifecycles.
  • Perform multiple, asset, process, technical and data analysis.
  • Identity and develop opportunities for optimization, rationalization and excellence providing reasoning and justification for improvements to the process and technology capabilities.

QUALIFICATIONS :
  • 4 - 7 years' experience developing test plans, test cases and performing user testing and implementation readiness.
  • Demonstrated experience optimizing processes and systems including usage of standard illustration tools.
  • Knowledge in all aspects of designing and constructing business capabilities, value streams, business processes, and organizational structures
  • Knowledge of existing, new and emerging technologies and ability to practically apply them to new business designs and business models to achieve targeted business outcomes
  • Ability to analyze project and product needs and determine resources needed to meet objectives and solve problems
  • Proficient in Microsoft Office programs, Teams, Power BI
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • Excellent communication skills both written and verbal
  • Ability to work with minimal supervision
  • Demonstrated process improvement and implementation skills
  • Skills:
    • ILLUSTRATION
    • PROCESS IMPROVEMENT
    • PROCESS DESIGN
    • SHAREPOINT
    • RE-ENGINEERING
    • PROBLEM-SOLVING
    • CHANGE AGENT
    • PROCESS MANAGEMENT
    • TEST CASES
    • DATA ANALYSIS
    • MARKETING ANALYSIS
    • USER TESTING
    • TEST PLANS
    • OPERATIONS
    • USE CASES
    • GOVERNANCE
    • PROPOSALS
    • BUSINESS REQUIREMENTS
    • DATA QUALITY
    • MICROSOFT SHAREPOINT
    • PROJECT MANAGEMENT

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.

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