Assistant Vice President, Client Integration

Job Description

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Responsibilities

Your Role:

• Involved in leading projects or elements of large engagements, including client integration, service delivery and sales support.
• Responsible for managing virtual teams that assist clients in integrating the Citco services into their environment, employing proper information systems, resources, and controls to maximize efficiencies and minimize risk.
• Involved in dealing with the senior management of all the organizations that interact with Citco Fund Services.
• Required to support multiple time zones during large projects.
• Assist with sales preparation, including booking sample portfolios for pitches and providing sales with requests for proposal assistance.

Involved in Incoming and Outgoing File Control, which includes:

• Incoming File Testing
• Control Standard and Custom Extract File Development (in house/vendor)
• Control Instrument Setup Rules
• Control External Vendor Relationships
• Instruct/Extract Control and Maintenance
• Assisting Finance on Invoicing for File Maintenance
• Involved in external communication control, including control client user setup/ permissions and assisting Finance on invoicing for communication charges.
• Assist with functional data migrations, including internal system migration, incumbent admin to Citco, and Citco to new admin.
• Work with existing clients on efficiencies.
• Lead projects or elements of large engagements, including client integration, service delivery and sales support.
• Responsible for managing virtual teams that assist clients in integrating the Citco services into their environment, employing proper information systems, resources, and controls to maximize efficiencies and minimize risk.
• Deal with the senior management of all the organizations that interact with Citco Fund Services. The ability to clearly communicate both verbally and written is essential.
• Required to support multiple time zones during large projects.
• Be the stakeholder in the development of new client/business.
• Assist with building sample portfolios for pitches.
• Assist with request for proposal process.
• Serve as the direct source of information to Business Development on vendors/conversion/interfaces.
• Assist with Functional Data Migrations.
• Assist with Incoming File Testing.
• Involved with Control Standard and Custom Extract File Development (in house/vendor) and Control Instrument Setup Rules.
• Manage internal and external stakeholders to ensure all necessary data is captured for client reporting.
• Manage client user setup/permissions and external vendor relationships.
• Work with existing clients on new requirements and process improvements.
• Assist Finance on invoicing for file maintenance.
• Assist with control client user setup/permissions.
• Assist Finance on invoicing for communications charges.
• Involved with internal system migration
• Assist with incumbent admin to Citco and Citco to new admin.
• Work with existing clients on efficiencies.

Qualifications

About You:

• You will have a degree qualified in a business or Finance related discipline.
• You have a strong attention to detail.
• You must be a team player who can work well within the function to deliver a quality service.
• You have a minimum of 4-6 years in the financial services industry.
• You have a proven interest in the financial markets and hedge fund industry.
• You have proven project management experience.
• You have proven business analysis experience.
• You have proven knowledge of Listed and OTC products.
• You must be creative and innovative with a client focus.
• You will strive for continuous improvement and be proficient in Microsoft Office applications.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.