Backup Administrator

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Company: Brinker International

Location: Dallas, TX 75217

Description:

Job Description

Backup Administrator
Dallas, TX

Job Summary

The Backup administrator role is responsible for supporting all data protection technology in our data centers, in our cloud environments, as well as other implemented solutions. Key function of this role will be management and administration of the backup and restore platform, Commvault. This role is critical to maintaining the stability of IT data protection services within the RSC in support of Disaster Recovery plan execution. Role also will include support for other areas within desktop engineering, such as desk visits, VIP support, laptop refreshes, or other initiatives leadership directs the role to provide support to. Lastly, this role plays a heavy function in racking and stacking of equipment in our data centers, assisting in onboarding/offboarding technology into our data center environments.

Your Key Job Functions
Develop, implement, and manage backup strategies and policies to safeguard critical business data
Monitor and manage backup processes to ensure successful completion
Perform regular testing of backup systems to verify data integrity and recovery procedures
Collaborate across IT groups to address data recovery needs/issues
Document all backup and restore procedures and maintain accurate records of schedules, architecture and activities
Participate in SOX and PCI compliance activities including artifact review, creation, and updates
Responsible for maintaining documentation and versioning as product offerings or architecture changes
Update/input into document workflow deficiencies, and implement process improvements
Documenting of problems, requests, changes, and incidents via Service Now ticketing system
Daily communication with cross-functional teams within IT, but also within the business as a whole
Performs Commvault application patching for servers/clients
Administer/manage Commvault backup environment (On prem, cloud, SaaS)
Stay current with industry trends and technologies regarding data protection
Provide training and support to desktop engineering and EUC to act as redundant function in the Admin's absence
Manage software lifecycle for currency, within 2 versions of general availability
Manage hardware lifecycle for asset management/refresh lifecycle as determined by organization
Conduct audits/testing of all backup types (file, unstructured, database, bare metal, etc...)
Provide reporting on performance of systems and incident information
Key player in disaster recovery tests and mock exercises
Will act as redundancy for Level 1 Corporate Support or Desktop Engineering where business requires, for defined periods of time

What You Bring to the Team
Strong understanding of backup and recovery solutions, architecture, and associated troubleshooting to support the environment
Proficient in cloud backup solutions/implementation and support
Excellent problem solving skills
Attention to detail
Able to work independently
Self starter, takes initiative
Accountable
Experience with scripting and automation tools
Familiarity with Security standards relating to PCI, encryption, security protocol in managing data in backup environment
Some experience with a blend of engineering of EUC technologies, technical skills and experience gained from working within Desktop, Mobile and Application infrastructure projects
Excellent experience in the automation of manual tasks and seeking out efficiencies by 'shifting left' where possible, for example the automation of Desktop provisioning and Application deployment, including end user self-service
Mastery in translating high level technical architectures and service design requirements into clear and coherent low-level designs
Strong Operating System knowledge
Some minimal project management skills to oversee refreshes and upgrades
Foremost is understanding what great service looks like and the heart for delivering high service levels to our team members on campus and remote
Solid analytical thinking with strong problem-solving skills
Strong capability of operating with a constant sense of urgency
Excellent interpersonal skills
Excellent written and verbal communication skills
Excellent technical writing skills
Solid ability to collaborate and function within a team environment while also being able to work standalone to restore service

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