DevOps Manager

You will be the liaison for infrastructure provisioning & monitoring across Architecture, Engineering, Test Engineering teams and Infrastructure teams/AWS; you will be a primary escalation point to resolve production and hosting issues being worked by the team. You will also review product requirements and architecture to understand and implement operational standards and capabilities. Additionally you will apply your project management skills to coordinate capacity improvements, work closely with SCM and Release Engineering teams implementing system improvements across competing needs.

• Applies full understanding of the business, the customer, and the solutions that a business offers to effectively design, develop, and implement operational capabilities, tools and processes that enable highly available, scalable & reliable customer experiences.
• Utilizes their deep knowledge of operations engineering, connected services, and information technology plus their knowledge of industry best practices to innovate and influence operational approaches and solutions.
• Works on significant assignments that are broad in scope and complexity, may cross several functional and organizational boundaries, and cover a wide range of issues.
• Exercises independent judgment in the selection of methods and techniques used to deliver operational solutions. Considers build, buy and partnering alternatives in the selection process.
• Creates formal internal and external networks outside of own area of expertise to leverage and adopt ideas, technologies and best practices that helps the organization move fast.
• Coaches and mentors other application operations engineers on methods and techniques.
• Coordinates technical dependencies with other teams.
• May function as a technical lead for complex projects.