IT Support Manager / Onsite
Apply NowCompany: eTeam
Location: Houston, TX 77084
Description:
Desktop Support
Provide support for Executives, C Level staff, and VIPs.
Supervise the set up and support of all major meetings Board of Director, town halls etc
Nice to have skills
Develop and maintain policies and standards for maximizing Desktop effectiveness while minimizing costs
Collaborate with other IT professionals and departments to align support services with broader IT and organizational goals
Detailed Job Description
Manage desktop support operations
Provide support for Executives, C Level staff, and VIPs.
Supervise the set up and support of all major meetings Board of Director, town halls etc
Develop and maintain policies and standards for maximizing Desktop effectiveness while minimizing costs.
Develop and maintain IT support policies and procedures to ensure consistent service delivery Collaborate with other IT professionals and departments to align support services with broader IT and organizational goals
Top 3 responsibilities you would expect and execute
Provide support for Executives, C Level staff, and VIPs.
Supervise the set up and support of all major meetings Board of Director, town halls etc
Nice to have skills
Develop and maintain policies and standards for maximizing Desktop effectiveness while minimizing costs
Collaborate with other IT professionals and departments to align support services with broader IT and organizational goals
Detailed Job Description
Manage desktop support operations
Provide support for Executives, C Level staff, and VIPs.
Supervise the set up and support of all major meetings Board of Director, town halls etc
Develop and maintain policies and standards for maximizing Desktop effectiveness while minimizing costs.
Develop and maintain IT support policies and procedures to ensure consistent service delivery Collaborate with other IT professionals and departments to align support services with broader IT and organizational goals
Top 3 responsibilities you would expect and execute
- Plan and implement Windows 11 upgrade for corporate devices.
- Develop Standard Operating Procedure documentation and compose user communications.
- Ensure compliance with relevant laws, regulations, and best practices in IT support and cybersecurity
- Any additional information you would like to share about the project specs/ nature of work
- Tertiary Qualification in IT Computer Science related discipline.
- Windows Certification will be preferred. Excellent customer interfacing skills.
- Excellent written and verbal communication skills.Strong attention to detail and outstanding analytical and Problem-solving skills.