Director of Sales

• Reports directly to Director of Sales & Marketing
• Concentrate efforts in strategy and overseeing various aspects of our sales effort with focus on Group Sales & Specialty Markets, also providing support to Catering Sales + Transient Sales Team as needed
• This role is 50% selling (group) and 50% oversight - DOS will handle some key group accounts and special citywide events; specific accounts TBD based upon the candidate who is selected
• Maintain good working relationship with key clients and travel buyers
• Actively participate as a member of the hotel's Planning Committee - this role takes on a leadership role within the hotel
• Strong analytical skillset including ability to produce necessary reporting and analyze such information to turn data into strategy for these key segments
• Lead and participate in forecasting of revenues across various segments and lines of business
• Participate in sales visits, site inspections and outside sales calls
• Develop new markets and sources of business
• Attend tradeshows/sales trips both locally and beyond as necessary
• Participate in daily business review meeting and other hotel meetings as appropriate
• Generate ideas for marketing of product such as packages and promotional offers
• Conduct weekly 1on1 meetings with key sales leaders
• Take up special assignments as assigned by Director of Sales & Marketing
• Maintain effective communication channel with Revenue Team, Reservations Manager and Reservations Team
• Attend and contribute to sales meetings and revenue meeting
• Regular update on competitors and market intelligence
• Regular update on Trade shows + partner with DOSM in strategic management of travel calendar and budget
• Assimilate into The LOTTE New York Palace culture through understanding, supporting, and participating in and embracing all elements of our Mission, Vision, and Core Values
• Always looking out for the best interest of the hotel, guests, staff, and ownership

The range for this role is $160,000 to $180,000 per annum. This range is only applicable for jobs to be performed in New York City, NY. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

• Four year college degree is required
• At least five years of Sales experience in luxury hotel
• Experience working with high level clientele
• Prior management experience
• Thorough knowledge of sales operations, product knowledge and competition
• Utilize software programs such as MS Word, Excel, Publisher, Power Point and/ or Outlook Express
• Expertise in using Hotelligence/A360, Datavision, Synxis, Salesforce (Delphi) & Lighthouse is preferred
• Well organized and a good planner
• Ability to clearly communicate in English, both orally and in writing, with guests and employees
• Strong interpersonal and communication skills required
• Self-motivated, detail oriented and being proactive is required
• Proven track record of success in achievement of past sales goals
• Positive can-do attitude and ability to motivate + mentor a team