City Manager's Office Program Manager

Salary : $94,057.60 - $123,073.60 Annually
Location : Pacific Grove, CA
Job Type: Full-Time
Job Number: 25/219001/03LL
Department: City Manager's Office
Opening Date: 03/17/2025
Closing Date: 4/20/2025 11:59 PM Pacific

Overview

Join the City of Pacific Grove: A Unique Opportunity in the City Manager's Office
The City of Pacific Grove is seeking a dynamic, forward-thinking individual to join our team in a multifaceted and impactful role within the City Manager's Office. This is your chance to make a significant difference in the community by driving economic development, leading communications efforts, and working on high-level special projects that contribute to the City's growth and success.
As a key player in the City Manager's Office, you'll have the opportunity to influence the City's future and be at the forefront of vital initiatives that strengthen our economy, engage our community, and promote transparent communication between local government and the public.
Key Responsibilities:
Economic Development Leadership

In collaboration with the City Manager, you will spearhead efforts to cultivate a thriving local economy. You will lead innovative initiatives to ensure long-term economic sustainability, foster growth, and create a prosperous environment for businesses and residents alike. This is a chance to actively shape the future of Pacific Grove through dynamic, results-driven initiatives.

Examples of duties of this role that the successful candidate will need to be able to contribute quickly include:

• Analysis and Research - Analyze economic data, demographics, and industry trends to identify opportunities and challenges for the city's economy and prepare reports summarizing the information.
• Strategy and Program Development - Assist in the development and implementation of economic development strategies and programs. Identify and secure resources for projects.
• Liaison and Communication: - Serve as a liaison between the city and businesses, community groups, and other stakeholders.Provide technical assistance and guidance to businesses.Market the city's economic development programs.
• Project Management - Monitor and evaluate the performance of economic development programs and projects. Identify and resolve economic development impediments. Manage the City's Cannabis Business Program.

Communications and Public Information Officer (PIO)

As the City's communications manager, you will coordinate and implement the City of Pacific Grove's public information program to residents, businesses and visitors. crafting and executing communication strategies that enhance transparency, engage the community, and promote civic participation. You will work directly with the City Manager's Office and various departments to ensure clear, consistent, and compelling messages across all channels, from media relations to digital platforms. Your work will be essential in building trust and fostering a stronger connection between the City and its residents.

Examples of duties the successful candidate will need to perform include:

• Content creation and management - Develop and produce engaging content for websites, social media, newsletters, press releases, and other publications. Create and implement communication strategies and plans.
• Public relations - Build and maintain relationships with media outlets and community partners. Respond to inquiries and requests for information from the public. Participate in public events and meetings.
• Internal communication - Communicate with city staff about important information and updates.

City Manager's Office Special Projects

You will take on special projects that have a direct impact on the City's overall strategy and success. These projects are often complex and citywide in scope, requiring collaboration across departments and coordination with intergovernmental agencies. Your ability to handle confidential and sensitive matters with discretion will be crucial as you represent the City Manager's Office in these high-priority initiatives. From coordinating community development plans to facilitating interdepartmental collaboration, every project will be an opportunity to leave a lasting impact on the City's future.

Compensation & Benefits
The annual salary range for this at-will, executive position is $94,057 - $123,073 plus a 3% management incentive (3% x base salary), placement in this range depends on qualifications and experience. A 3% cost of living adjustment is scheduled in July of this year*.

The City also offers an attractive

Why Work for the City of Pacific Grove?

This is more than just a job; it's an opportunity to be part of a vibrant community, collaborate with visionary leaders, and contribute to meaningful change. Pacific Grove is known for its stunning natural beauty, strong sense of community, and commitment to sustainable growth. If you're looking for a role where you can lead initiatives that make a tangible difference, all while being a central part of the City Manager's team, this is the position for you.

Apply Today and Help Shape the Future of Pacific Grove!

Tentative Recruitment Timeline
This recruitment will be handled with strict confidentiality. Following the closing date, resumes will be screened according to qualifications. The most qualified candidates may be invited to a panel interview. Candidates will be advised of the status of the recruitment following finalist selection. Panel and finalist interviews will be held with the City of Pacific Grove. A select group of candidates will be asked to provide references once it is anticipated that they may be recommended as finalists. References will be contacted only following candidate approval.
Application Deadline: 4/20/2025
Application Review: Week of April 20th
Oral Exam Interview: Week of May 4th
City Manager's Interview: Week of May 4th or May 12th

If you have any questions, please do not hesitate to call Leticia Livian, Human Resources Director at 831-648-3171 or email,
Classification Description

SUMMARY: Under general supervision, supervises and coordinates the programs, services, staff and activities of a major functional area; interprets laws, policies, rules, and agreements of the assigned program. Duties may vary based on the assignment area.

ESSENTIAL FUNCTIONS: -- As defined under the Americans with Disabilities Act, essential functions may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

The duties below are examples of the work typically performed by employees in this classification. Essential duties and responsibilities may include, but are not limited to, the following:

• Manages and evaluates the programs, services and/or activities of assigned program function.
• Interprets, advises, and makes recommendations on issues, policies, and procedures; exercises independent judgment within broad policy guidelines, while exercising the highest degree of professionalism.
• Researches technical issues and manages a variety of projects; collects, compiles, and analyzes data and information; develops recommendations, and prepares reports based on findings and results.
• Monitors assigned operations, identifies and evaluates personnel issues, resolves problems, and ensures that all action items are properly managed and resolved; ensures that quality customer services are provided.
• Supervises assigned staff; plans, prioritizes and assigns tasks and projects; trains and coaches staff; monitors work and evaluates performance; reviews the work of assigned staff to ensure the work quality and timely completion of assigned duties and responsibilities.
• Prepares and monitors contracts for service providers.
• Prepares grant applications for funding and monitors compliance of grant award.
• Conducts outreach programs and public meetings to promote assigned program function.
• Assists the public with inquiries and problems on a wide range of issues relating the to the program assignment.
• Supports the relationship between the City of Pacific Grove and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned

Typical Qualifications

Education, Training and Experience Guidelines:
Bachelor's Degree in Public Administration, Communications, Marketing, Business, or closely related field in the specified program; AND three years professional program experience, in the specified program; OR an equivalent combination of education, training, and experience.

Knowledge of:

• City organization, operations, policies, and procedures.
• State and federal laws, statutes, rules, codes, and regulations governing assigned program area.
• Principles and practices of public sector administration, records management, and effective customer service practices.
• Principles and methods of contract administration.
• Budget preparation and administration.
• Grant-funded project management accounting systems and documentation standards.
• Principles and practices of effective supervision.

Skill in:

• Interpreting and applying federal and state rules and regulations, and City policies and procedures.
• Analyzing issues, evaluating alternatives, and developing recommendations and strategies.
• Analyzing City needs, and developing strategies to meet future needs. ? Analyzing problems, resolving disputes and grievances, and recommending effective solutions.
• Analyzing and interpreting procedures, policies, and methods.
• Conducting research, analyzing results, and writing reports on programs and procedures.
• Assessing and prioritizing multiple tasks, projects, and demands.
• Preparing, maintaining, and reviewing records, reports, and documentation. ?
• Evaluating workflow, and assessing and prioritizing multiple tasks, projects, and demands.
• Using initiative, independent judgment, tact, and prudence within established procedural guidelines.
• Operating a personal computer utilizing standard and specialized software.
• Establishing and maintaining effective working relationships with co-workers and the public.
• Communicating effectively verbally and in writing.

Supplemental Information

LICENSE AND CERTIFICATION REQUIREMENTS
A valid California State Driver's License in good standing is required to drive on City business/vehicles. Certification relating to assigned program area may be required.

CONDITIONS OF EMPLOYMENT

• Must be willing to attend evening or weekend meetings and/or critical events and activities, as appropriate.
• This position has a critical role for the City in the preparation for, during, and in recovery from physical disasters and other emergency incidents.
• Must take an Oath of Office.
• As part of the selection process, all individuals provided with a preliminary offer of employment will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.

OTHER CONSIDERATIONS

• The City of Pacific Grove does not participate in Social Security.
• The duration of the eligibility list is 14 months unless abolished by Human Resources. Eligibility lists established from this recruitment may be used for full-time, part-time and limited term positions.

WORKING CONDITIONS
Work is performed in a standard office environment.
Full-time employees are eligible for all benefits listed below. Less than full-time employees may be eligible for pro-rated benefits depending on the bi-weekly hours worked.

• Health Insurance: Medical, dental and vision insurance coverage offered to employees and dependents
• Life Insurance: $75,000 death benefit
• Supplemental Short Term and Long Term Disability Plans
• Participation in State Disability Insurance
• Holidays: Paid Holidays and floating holidays
• Paid Time Off (PTO)
• Flexible Spending Accounts: Voluntary health care or dependent care flexible spending accounts
• PERS Retirement: Employer/Employee shared contributions
• Deferred Compensation Plan: Voluntary participation in a 457 deferred compensation plan with an up to $100 employer match per pay period.
• Employee Assistance Program (EAP)
• The City does not participate in Social Security except for the mandatory Medicare Program.

Benefits are subject to change and do not constitute a contract.
01

As part of the application and recruitment process, you are required to complete this supplemental questionnaire. Your completed responses to the supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly in order to be given full consideration for the next phase in the selection process. Additionally, your responses will also be evaluated and used in the selection process in order to identify the best qualified applicants. Only the best and most suitably qualified candidates will be invited to participate in the oral interviews. Responses should be thorough and specific. A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. Clarity of expression, content, experience, grammar, spelling and the ability to follow instructions will be considered in the evaluation process.Information provided in your responses to the supplemental questionnaire regarding your employment experiences should also be detailed in the Work Experience section of the application for this recruitment. Please be sure to list all employers and required information, on your application, especially if you are referencing those employers in your responses to the supplemental questions.Do not answer any question by indicating "see attached resume" in your responses to the questions; a resume will not be accepted as a substitute for properly completed responses.Do you understand the above statement?

• Yes
• No

02

Bachelor's Degree (or higher) in Public Administration, Communications, Marketing, Business, or closely related field related to this position?

• Yes
• No

03

Do you have three years of full-time professional program experience related to this position; OR an equivalent combination of education, training, and experience?

• Yes
• No

04

Describe a project you've led or been heavily involved in that contributed to the economic development of a community or organization. How did you assess the needs of the community or business environment, and what strategies did you employ to drive growth and sustainability?
05

In today's fast-paced communication environment, deciding whether a message should be shared via social media or through a traditional press release can be challenging. Can you share an example of a time when you had to make this decision? What factors did you consider in determining the most effective platform for the message, and how did you tailor your approach for each medium?
Required Question