Senior Network Engineer

Position Summary

The position of the Senior Network Engineer will be responsible for production, development, and test environments of SDCCU's network which includes but not limited to routers, firewalls, and switches. The responsibilities on these systems include engineering, deployment, provisioning, and maintenance of the network infrastructure, as well as research and development to ensure continual innovation within datacenter network, Local Area Network (LAN), Wide Area Network (WAN), and remote branch environments. Maintain quality service standards set by the organization.

Essential Duties and Responsibilities

Network Engineering

• Network design, architecture, management, and deployment of new and existing routing, switching, and firewall infrastructure for multiple datacenter environments.
• Deployment and management of new and existing WAN and VPN connections with associated collaboration with the business' customers.
• Proper execution of network and firewall change requests which support communications within the SDCCU environment for its customers and business units being conducted in accordance with corporate security policies.
• Responsible for network performance and security monitoring in addition to being able to troubleshoot network-related issues in a logical manner
• Willingness to learn and work with potentially unfamiliar network operating systems and the ability to leverage automation tasks against repeatable network tasks
• Research, recommend, and develop innovative, and where possible, automated approaches for daily administrative tasks. Identify similar approaches that can also leverage SDCCU resources and provide economies of scale.
• Responsible for vulnerability remediation and resolution efforts across various network systems.
• Manage and facilitate the progress of assigned technical IT-related projects and taskings.
• Participate in and contribute to Agile methodologies and sound engineering principles.
• Network capacity planning and recommendations for growth.

Operations and Support

• Perform daily system monitoring, verifying the integrity and availability of all network-related hardware, software, systems and key processes, and verifying completion of scheduled jobs such as network changes and its backups.
• Provide Tier III and advanced-level network support requested from the engineering and operational departments; investigate and troubleshoot system hardware, software, and application issues from a network-focused perspective
• Configure and support related network services; ex. FTP, SFTP, HTTPS, VPN/ZTNA and remote access.
• Analyze, troubleshoot and resolve potential networking issues supporting system hardware, software, and application services.
• Demonstrate the ability to train operational departments with documented processes and procedures.
• Coordinate with vendors with support requests, procurement, and consulting services related to them as necessary.

Maintenance

• Lead or assist with applying necessary network-related updates and upgrades on a regular basis.
• Perform maintenance to network and firewall devices during approved maintenance windows.
• Maintain and administer systems and software licensing as needed.
• Maintain and draft operational, configuration, and other procedural documentation.
• Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures.

Other Duties & Responsibilities

• Perform special projects as assigned.
• Routinely provide after hours on-call support within SLA's.
• Occasional travel.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Minimum Qualifications (Education, Experience, Skills):

• 6 years' experience supporting applications and systems in a production environment, preferably for a SaaS software or financial organization.
• Possess deep expertise in network protocols, network security, routing and switching.
• Advanced and in-depth experience along with the fundamental understanding of at least one type of Network Operating System (ie. NX-OS, JunOS, Arista EOS)
• Advanced and in-depth experience along with the fundamental understanding of at least one type of Network Security Operating System (ie. IPSO, PAN-OS, FortiOS)
• Ability to work independently to accomplish assigned tasks.
• Proven organizational and multi-tasking skills.
• Effective verbal and written communication skills.
• Project management skills, process-oriented with attention to detail.
• Comfortable performing in a process-oriented and change-controlled working atmosphere.
• Team player; should be able to communicate, lead and coach other team members, and to present to non-technical audience including customers.
• Solution-oriented, constructive approach to problem-solving.
• Bachelor's degree in a technical discipline or at least 6 years of experience plus an engineer level certification, such as a CCNP, JNCIS, VCP-NV, or equivalent network-related certification.

Desired Qualifications (Education, Experience, Skills):

• Familiarity with Cisco Systems and its various network solutions
• Familiarity with Check Point firewalls and its centralized management applications
• Working knowledge of VMWare, Microsoft Windows or Linux system administration is a plus
• Experience with various automation or scripting tools (Ansible, Python, Bash)