MMOT Technology /Security Manager

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Company: Simon Wiesenthal Center

Location: Los Angeles, CA 90011

Description:

About Us:

Simon Wiesenthal Center (SWC) is a global Jewish human rights organization that confronts anti-Semitism and hate, defends the safety of Israel and Jews worldwide, and teaches the lessons of the Holocaust through awareness, advocacy, justice, education, and its Museums of Tolerance. With a constituency of over 400,000 member families since its founding in 1977, the SWC has an international footprint through its Museums of Tolerance, Moriah Films, and the Digital Terrorism + Hate Project.

Headquartered in Los Angeles, it maintains operations in New York, Chicago, Miami, Toronto, Paris, Berlin, Jerusalem, and Buenos Aires. It is an accredited Non-Governmental Organization (NGO) at the United Nations, UNESCO, the Organization of American States, the Latin American Parliament, and the Council of Europe and maintains relationships with the highest levels of governments throughout the world.

In 1993, the Center opened the Museum of Tolerance in Los Angeles to worldwide acclaim. The Museum has served as the Center's flagship educational arm, challenging visitors to confront bigotry and racism, and to understand the Holocaust in both historical and contemporary contexts. In addition, the Center developed Moriah Media to produce theatrical documentaries to educate global audiences. Moriah has produced 17 documentaries to date, two of which have received the Academy Award for best feature documentary, The Long Way Home and Genocide.

Key Responsibilities:
  • Content Management: Manage the uploading, updating, and maintaining MMOT content to ensure all digital media, software, and presentations are current and functional.
  • Application & Software Oversight: Oversee software applications and integrations used within MMOT, troubleshoot issues, and provide robust solutions for technical disruptions.
  • Technical Support & Maintenance: Act as the primary technical support contact for MMOT operations, assisting educators and staff with hardware, software, and connectivity issues.
  • Collaboration with Builders & Vendors: Liaise with builders and technology partners for onitial installations and system updates, and coordinate with external IT vendors for maintenance and enhancements.
  • Operational Readiness: Ensure that MMOT systems are thoroughly tested and fully operational before deployments and provide necessary training and documentation for staff.
  • Security Coordination: Work closely with the SWC Security team to ensure all technological deployments align with security protocols and practices.


Qualifications & Skills:

Technical Expertise:
  • Strong background in technology, including proficiency in relevant software and hardware systems. Experience with coding, digital signage systems, preferably BrightSignOS, with certification highly desired.
  • Leadership Skills: Proven ability to delegate tasks, maintain flexibility, and demonstrate emotional intelligence.
  • Communication Skills: Excellent verbal and written communication skills to ensure clear articulation of goals and maintain transparency with the team.
  • Problem-Solving Abilities: Strong problem-solving skills and adaptability are crucial for managing project dynamics and team success.

Project Management:
  • Demonstrable experience in managing and delivering complex projects successfully.
  • Supervisory Experience: At least 2 years of experience in a supervisory or leadership role, preferably in IT or related fields.

Preferred:
  • 5 Years Experience with BrightSignOS: Minimum requirement for experience with BrightSignOS to ensure proficiency in managing MMOT's digital signage systems.
  • Industry Knowledge: Understanding of current technology trends, particularly those relevant to mobile technology platforms and interactive multimedia.

Analytical Skills:
  • Ability to analyze technical performance metrics for system improvements.
  • Vendor Management: Experience in managing technology vendors.
  • Risk Management: Experience in identifying and mitigating technology-related risks.
  • Technological Upgrade Management: Ability to manage technological transitions or upgrades efficiently.
  • Security Awareness: Knowledge of cybersecurity principles to safeguard digital assets.
  • Accessibility and Inclusivity: Experience in implementing technology solutions that are accessible and inclusive.

Our Benefits:

We value our people and offer a collaborative and engaging culture. As a SWC employee, you will enjoy work/life balance, generous time off and comprehensive benefits and programs. The Simon Wiesenthal Center embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit, and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin,

gender, sexual orientation, age, marital status, veteran status, or disability status.

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