Business Process Specialist/ Six Sigma Black Belt

Candidate must have a bachelor's degree. A project management certification would add value.

Minimum of 12 years' experience working within a federal agency environment, with a strong understanding of EEOC requirements and federal regulations. Demonstrated knowledge of the following:

• Extensive Experience in EEO and DEIA Programs: Minimum of 5 years of experience in Equal Employment Opportunity (EEO) and Diversity, Equity, Inclusion, and Accessibility (DEIA) programs within a federal agency or similar environment.

• Change Management Expertise: Proven experience in designing, developing, and implementing change management plans, especially related to EEO and DEIA initiatives.

• Communication Strategy Development: Background developing and executing communication strategies to support EEO and DEIA initiatives, including manual creation and dissemination of resources.

• Project Management: Demonstrated ability to manage projects with multiple stakeholders, including tracking timelines, work products, and outcomes to ensure alignment with strategic goals.

• Experience with Digital Communication Tools: Proficiency in using SharePoint, intranet sites, and other digital communication platforms for content management and communication outreach.

• Event Planning and Facilitation: Some experience organizing, planning, and facilitating meetings, workshops, and forums, including DEIA and EEO-related events.

• Report Writing: Experience in preparing senior leadership reports, presentations, talking points, and other communication tools for high-level audiences.

• Benchmarking: Experience in conducting research and benchmarking best practices from other federal agencies or organizations to improve internal communication strategies.

• Collaboration and Stakeholder Engagement: Proven ability to work collaboratively with various departments, partners, and stakeholders to drive initiatives and communicate effectively across an agency.

Competency Requirements:

• Strategic Thinking: Ability to think strategically and align communication and change management plans with overall EEO and DEIA objectives.

• Effective Communication: Strong verbal and written communication skills, with the ability to convey complex ideas clearly and concisely to diverse audiences.

• Attention to Detail: High level of accuracy and attention to detail in all aspects of work, particularly in the preparation of written materials and coordination of meetings.

• Adaptability: Ability to adapt to changing priorities and recommend alternative strategies as needed to achieve desired outcomes.

• Leadership and Initiative: Demonstrated ability to take initiative and lead communication and change management efforts, with a proactive approach to problem-solving.

• Interpersonal Skills: Strong interpersonal skills, with the ability to build relationships, influence others, and work effectively in a team environment.

• Analytical Skills: Ability to analyze data and evaluate the effectiveness of communication and change management plans, making adjustments to improve outcomes.

• Technical Proficiency: Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, and virtual meeting platforms (Zoom, Teams).