Director of Infrastructure

Summary

The Director of Infrastructure is responsible to understand current and upcoming projects within the IT portfolio and work across teams to ensure enterprise-class solutions are delivered in a timely manner. This includes the coordination with business partners, IT application teams and teams within the Operations organization, in collaboration with and within the PMO processes and structures. The Infrastructure Director will be well-rounded within the Infrastructure disciplines and be capable of engaging the right team members at the right time for success. Strong leadership skills are a must. The position will report to the Chief Information Officer

Essential Duties
Provide overall leadership by managing delivery, scope, deployment planning, change management, and metrics of Enterprise IT Infrastructure.
Partner with application delivery teams and system owners to validate resource needs and support model feasibility prior to solution deployment; coordinate transition to support organization upon solution delivery
Facilitate coordination, planning and management for infrastructure areas in phases of development, testing and implementation
Coordinate with Managers in IT teams to forecast capacity for project delivery and lifecycle of existing infrastructure to ensure solutions are delivered with the highest integrity and timeliness
Collaborate on the analysis of the current technology environment to detect critical deficiencies and recommend solutions for improvements; collaborate with others within projects, support and operations to unify the technology and processes into a solution; develop business cases, information and technical artifacts that constitute the enterprise infrastructure delivery and solutions
Ensure solution team adheres to established project delivery methodology and coordinate with PMO-defined processes, milestones and deliverables
Prepare and deliver executive presentations for solution design and architecture
Communicate status and vision to partners, management and stakeholders

Travel

• This position requires limited travel; 0-25%

Qualifications and Requirements

• Retail infrastructure experience preferred
• Familiar with POS and retail PCI requirements
  • E-Commerce environment experience preferred
  • Experience with VMWare
  • Experience designing and replacing LAN / WAN
  • Experience negotiating telecommunications contracts
  • Experience with internal VOID phone technologyRetail infrastructure experience preferred
    • Experience with Office 365 and SharePoint environments

Bachelor's degree in, engineering, computer science, information systems; 10+ years in IT Infrastructure and some experience in applications
10+ years solution delivery and/or architecture experience of infrastructure portfolios
Understanding and experience with formal project delivery methodologies
Expert in deploying and monitoring technical solutions across a complex, integrated landscape
Infrastructure and Operations leadership experience including strong leadership skills, excellent analytical and technical skills, along with strong influencing and interpersonal skills required
Excellent planning and organizational skills
Ability to understand, design and define strategy and execution of strategy and tasks
Must be able to manage multiple priorities and projects simultaneously
Must be a self-starter, results-oriented and have a track record of timely, high-quality deliverables
Strong collaboration skills with peers and customers
Excellent verbal/written communications skills
Exceptional presentation and negotiation/conflict resolution skills
Experience in retail IT Infrastructure