Manager, Trade Management (Healthcare and Senior Living)

Manager, Trade Management (Healthcare and Senior Living)

Reports To

Director, Trade Management

Location

Canada

Type

Full Time

Closing Date

March 28, 2025

Salary Range

$69,688-$129,313

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2024 that ended July 2, 2024, the company generated sales of more than $68 billion USD.

Sysco, one of Canada's Best Employers 2024, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:

Responsible for conducting all relevant analysis to prioritize opportunities, identify the most compelling value proposition for each individual National Account customer and develop tailored strategies and materials needed to convert and/or penetrate with each customer. This includes, but is not limited to, areas such as procurement modeling, cost of goods (COGs), logistics, margin components, and pricing.

Role Responsibilities:

• Key stakeholder for national account market basket work; responsible for all activities related to market baskets, item matching and optimization.
• Identifies and negotiates scope of work and timelines, project managing completion and accuracy, and proactively shares any challenges to VPNA and Segment Leadership.
• Develops strategies, creates analytical tools, and defines processes that enable the sales organization to effectively measure the impact of pricing as a strategic driver of business results across the multi-unit account landscape. Works cross functionally to automate or improve existing processes to streamline accuracy and performance.
• Responsible for all market basket templates, timelines, and quality of work. Develops and monitors key metrics to ensure continuous improvement of department processes and procedures. Develops ideas and tools to improve usability of Sysco's internal data sources. Works cross functionally to automate or improve existing processes to streamline accuracy and performance.
• Acts as a thought leader and decision maker for assigned national account segment; responsible for all activities related to customer pricing strategy. Includes analysis of business threats, communication of proactive opportunities, significant direct customer interaction and presentation at the senior executive level, and elevation of issues to VP National Accounts (VPNA) and Segment Leadership.
• Conducts all relevant analysis and validate complex sales and penetration opportunities submitted by National Sales team.
• Works with National Sales to proactively approach National Accounts customers to influence sales decisions.
• Grows percentage mix of sourced and Sysco brand products within the corporate multi-unit (CMU) customer channel.
• Develops tailored strategies and materials needed to convert and/or penetrate with each customer, areas such as procurement modeling, cost of goods (COGs), logistics, margin components, and pricing.
• Uses market intelligence to create market relevant sales quotations.
• Executes corporate partnership strategies to drive core assortment (Sysco Brand and Sourcing) growth.
• Ensures termination of merchandising purchase agreements are still in place.
• Participates in National Accounts sales training.
• Participates in General Sales meeting's (GSM's) to support category growth aligned with Corporate and Regional direction.
• Works with Marketing and Business Resource team on customer facing National Accounts opportunities.
• Involvement with Sourcing and National account customers on product lotting etc.
• Works with Regional Merchandising and National Sales teams on execution of initiatives and compliance.

Personal Responsibilities:

• Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Understands both the economic and cultural value that a safe organization with minimal environmental impact brings to an organization.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

• 5+ years of progressive industry relevant experience with emphasis on areas such as report development, financial planning and analysis, business analytics, and financial modeling.
• Bachelor's Degree in required specialization in Accounting, Business, or Finance or equivalent experience is required.
• Experience in healthcare sector and/or senior living required
• Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook, Cognos, writing and executing data queries using SQL, Python, etc.
• Strong Written and verbal communication skills; ability to effectively communicate with internal and external stakeholders.
• Ability to foster strong relationships with vendors and internal departments to drive sales, resolve issues and create a competitive advantage.
• Possesses strong negotiation, organizational, decision making and presentation skills.
• High degree of integrity and accountability; handles significant amount of proprietary information and process. Trust is essential.
• Capable of indirectly leading, must have the ability to look for innovation and innovative approaches, opportunities and identify solutions for complex or unique problems.
• Equally adept at working independently with little direction as working on team environment. Role requires flexibility in working style.
• Ability to convey complicated, detailed information in a concise and effective manner to internal and external stakeholders, at all levels of the organization.
• Ability to maintain stable performance under pressure or opposition, i.e., conflicts/ambiguity and during negotiations.
• Must have solid understanding of products within their category as it pertains to features & benefits, advantages, category trends, and Vendors associated with their category.
• Collaborative and able to work across business functions (e.g. Category management, Sourcing, VP's National Accounts).

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here's a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts Short-Term and Long-Term Disability Life Insurance Voluntary Optional Insurance Parental Leave Plan Company Pension Plan Group RRSP & TFSA Employee and Family Assistance Stock Purchase Plan Maple Virtual Care Unlimited on-line learning Sysco product discounts Preferred vendor discounts Colleague Resource Groups

(*benefits may vary based on location or bargaining unit)