Business Analyst Client Services

Position Overview:
As a member of the IT group, the contract Business Systems Analyst will assume responsibility for support and ongoing system initiatives of projects within firm's various Marketing and Client Services groups. This is a highly visible position that will have direct exposure to many business groups. S/he will provide daily application support, as well as, project support for existing and new projects.

Responsibilities:

• Conduct analysis, data validation; gather requirements and documentation
• Work with Marketing, Client Reporting and Client Service teams to ensure prompt responses to their requests
• Understand business workflows, identify problems and opportunities in the context of reporting requirements
• Provide immediate incident support and work closely with IT Development and Production Support; follow-up to ensure completion of tasks needed to resolve problems
• Document incident findings to help build our data quality knowledgebase
• Conduct business and systems requirements; analysis at code and data level such as data mapping and data conversion analysis; adhere to internal software development life cycle methods
• Research, test and track business issues and software defects
• Participate in the weekly managed release cycle
• Manage project tasks and communicate updates/status to stakeholders
• Conduct effective meetings and foster technology dialog with business users

Qualifications:

• Minimum of 5-8 years of experience working as an IT business systems analyst in the financial services industry; 3+ years of reporting and data analysis
• Experience with SQL (Microsoft SQL Server and Sybase)
• Prior knowledge of financial vendor data such as; Bloomberg, Reuters, WorldScope, MSCI, and S&P desired
• Workflow analysis and Data Mart/Data Warehouse experience a plus
• Solid Visio and MS Office application skills
• Solid understanding of system development methodologies and techniques, and an excellent grasp of database concepts and principles.
• Strong interpersonal and communication skills with a history of taking initiative and customer service
• Strong analytical and problem solving skills
• Ability to multi-task and exhibit extensive problem solving skills