Learning Technology Architect

In this role, you will be responsible for fostering key relationships across Global Operations, Scaled Operations, product, and engineering teams to align our emerging learning and knowledge management technologies strategy with product and program roadmaps. As a key member of the team, you will collaborate closely with Meta's learning, operations, and engineering teams to shape strategy and implement large-scale learning and performance support tech solutions. Your primary objective will be to identify and implement technical solutions that optimize the learner's experience, ultimately driving improved human performance and operational efficiency within the supporting learning and knowledge management function. This role will leverage the transformative potential of Artificial Intelligence (AI) to enhance efficiency, boost productivity, and foster innovation within their work domain. You will be expected to proactively explore and implement diverse AI use cases, leading to substantial improvements in their projects and operational processes.

Learning Technology Architect Responsibilities

• Collaborate with key stakeholders to shape strategy and implement learning and performance support for technical solutions at scale
• Identify and implement technical solutions to optimize the learner experience.
• Develop and implement strategies that ensure seamless integration of AI training tools with human learning processes, fostering an environment where both can thrive.
• Innovate, select and implement the frameworks, methodologies, and tools to optimize Global Operations Learning and Knowledge Management tech strategy and learners' experience
• Maintain nuanced knowledge of learning sciences and remain abreast of industry best practices as well as innovations in technology (AI, Metaverse, Machine Learning, RPA) and shares this knowledge with team members
• Demonstrate a bias for execution while maintaining a tactical approach focused on future growth
• Understanding of key principles and concepts related to current and emerging trends in learning and performance support technology

Minimum Qualifications

• Bachelor's Degree in Business, Technology, or related field
• 6+ years of experience implementing learning technologies at scale (Learning Management System, Learning Content Management System, Learning Experience Platforms, Learning Record Store, Chatbots)
• 6+ years of experience in a learning and knowledge management function
• Demonstrated experience of learning sciences, learning and knowledge management technologies
• Proven track record of implementing learning strategies and technologies that enhance human performance and optimize operational efficiency
• Demonstrated experience in product analysis and building skills
• Demonstrated experience collaborating across multiple teams and functions, and in translating technical terminology in order to drive understanding and buy-in from a varied range of stakeholders
• Possess a continuous learning thought process with a focus on tactical execution
• Possess a unique blend of global-minded awareness, process-oriented thinking, structured problem-solving skills, and openness to working across multiple functions
• Experience as a product analyst and builder with an understanding of current and emerging trends in learning technology (including AI, Metaverse, digital learning, knowledge management, and learning measurement)

Preferred Qualifications

• MBA or Master's in Instructional Design, Learning Sciences, Educational Technology, or related field
• Experience with policy-related or customer service training

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

$115,000/year to $168,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .