Guardians Partnerships Director

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Guardians Partnerships Director, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you'll be doing:

• Build and maintain strong Guardians referrer and partner relationships to foster loyalty, satisfaction, and generate referrals to inpatient treatment
• Build and nurture lasting relationships with Guardians partners, ensuring their satisfaction and trust while driving referral growth
• Serve as the trusted primary contact for Guardians partners, handling inquiries and resolving escalations with care and professionalism
• Implement creative retention strategies that strengthen partner engagement and encourage repeat referrals
• Proactively identify and pursue new referral channels through strategic outreach and relationship-building
• Host impactful facility tours, productive partner meetings, and engaging events within your territory
• Represent the organization with pride at industry events, conferences, and exhibits, expanding your network and influence
• Create customized account plans, including strategic outreach, compelling proposals, and well-crafted RFP responses
• Strategically plan travel schedules to maximize efficiency and ensure comprehensive territory coverage
• Monitor and analyze referral volumes, territory performance, and needs assessments to inform strategic decisions
• Manage budgets, track expenses, and align efforts with financial objectives
• Stay ahead of the curve on resources, policies, funding opportunities, and trends as it relates to Guardians' mental health and addiction care
• Work closely with internal teams to align goals and deliver exceptional results for our partners and patients

What we're looking for:

• Lived experience having worked as a First Responder, Military or Veteran for at least 5 years, with a passion for mental health
• Involvement in mental health focused initiatives such as wellness committees, peers support, CISM or reintegration is preferred
• Bachelor's degree or a diploma in a health-related discipline is preferred
• Deep understanding of First Responder, Military and Veteran organizations & mental health in Canada and possibly an established network of contacts
• Excel at growing referrals by building meaningful, trust-based relationships and delivering consultative sales solutions
• Exceptional interpersonal, written and presentation skills that enable you to connect with diverse Guardians partners, even in high-pressure and formal settings
• Confident using virtual meeting platforms and remote collaboration tools to stay connected and efficient; proficiency with a CRM is desired but not required
• Outstanding time management skills and the ability to prioritize tasks and manage your schedule at all times
• Analytical and resourceful with a keen ability to gather insights and make informed decisions
• Eager to deepen your understanding of mental health and addiction recovery terminology and evidence-based practices
• Respect for patient confidentiality and upholding privacy regulations with the highest level of integrity
• Collaborative team player who works seamlessly across departments to align strategies and drive results
• Knowledge of business development and budgeting principles to enable sound financial decisions

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, and as required by BC Health Authorities, subject to any accommodation required by applicable human rights legislation, Homewood Ravensview requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. Pay range for this position is 65,000 - 130,000.

Why work with us

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.