Systems - Systems Administrator III

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Company: Progression, Inc.

Location: Falls Church, VA 22042

Description:

Systems Administrator III
Ashburn, VA (3-5 days a week on site)

MUST:
Must have had CBP eligible (held within last 1 year)
5 - 10 years of related IT Systems Administrations experience required
5+ years of Systems Administration experience required
3+ years of experience SQL Database
Experience working with PowerShell and Microsoft Endpoint Configuration Manager (System Center Configuration Manager) to manage devices, provide software on time, monitor compliance setting management, run reports and analyze failures and deficiencies to resolve issues related to PSPD related applications
Experience with Active Directory and Application control directory management using rules, roles, inheritance, user attributes, as well as onboarding, workflow handling, improvement, and adaptation.
Must have control distribution between group policy objects and SCCM/MECM experience
Must have experience in SCCM/MECM distribution points and databases (SQL)
Solid intermediate PowerShell scripting experience
Detailed experience with log analysis, including SQL queries for issue resolution and automation opportunities
Extremely well organized in handling of historical patching, backups, backup plans, overall change management, and automation of routine tasks
ITSM (ServiceNow) configuration management and/or workflow experience preferred
Must have one of the following : MS SCCM or MECM strongly preferred
PowerShell certs are strongly preferred
Sec+ is required
Server+, MCSA (MCSE preferred)
Microsoft Course 20703-1-B, Course 10961-C
Requires a BS/BA degree (or equivalent)

DUTIES:
Provide Tier III level support for troubleshooting and resolving problems with systems access, customer applications, and devices.
Support customer IT programs and projects and meet organizational goals and requirements in an Agile environment
Coordinate with different stakeholders across CBP Client to resolve issues
Stay abreast of new and emerging technologies to be able to recommend innovative solutions to improve current functions
Make recommendations that align with CBP's Strategic Goals to better promote cloud adoption, enabling PSPD to implement secure capabilities and incorporate new technologies
Support optimized configuration and monitoring tools that provide the backend frame in sustaining of PSPD applications.
Utilize PowerShell and Microsoft Endpoint Configuration Manager (System Center Configuration Manager) to manage devices, provide software on time, monitor compliance setting management, run reports and analyze failures and deficiencies to resolve issues related to PSPD related applications and work on remediation.
Support the technical integration of applications with peripheral devices and provide guidance, recommendations, and support on the installation and configurations of applications and devices. This includes (but is not limited to) software version and driver version packaging, deployment, installation scheduling, maintenance window management, and Authorized Service Interrupts.
Grant access to approved computing devices and remove devices no longer requiring access. This includes itemized access control based on group, department, mission partner, etc. broken down by software, device, service, and access level.
Define and manage roles and assign business functions and data elements for onboarding new user communities.
This includes levels of Active Directory and Application control directory management using rules, roles, inheritance, user attributes, as well as onboarding, workflow handling, improvement, and adaptation.
Create program efficiencies and eliminate redundant processes through advanced automation and scripting.
Monitor the incident queue for issues and resolve incidents while identifying problems to be resolved by the engineering group.
Collaborate with customer and team to provide innovation recommendations to improve current functions for the operations/production environment. This includes any quality-of-life improvements, technical capabilities based on feedback, and identifying any areas lacking in standardization.
Contribute to status reports, project plans, and other deliverables as requested by the Project Manager.
Identify and raise risks, issues, and dependencies for recording and tracking including future concerns, current mitigations, and course of actions for resolution.
Participate in Scrum ceremonies.
*Progression, Inc. is an equal opportunity and affirmative action employer. Progression, Inc. is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.*

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