Vice-President, Practice Management

Vice-President, Practice Management

Location:This position can be based out of our Winnipeg, Calgary, Saskatoon, or Toronto office.

Our organization:

Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., and Wellington-Altus Private Wealth Inc.-the top-rated* investment dealer in Canada and one of Canada's Best Managed Companies. With more than $35 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients.

*Investment Executive 2024 Brokerage Report Card.

The opportunity:

Reporting to the Senior Vice-President, Practice Management, the Vice-President, Practice Management, will partner with Investment Advisor teams to deliver industry-leading coaching and consulting services, share best practices, and lead engagements. This role involves optimizing internal processes, ensuring financial performance and driving efficiency within Investment Advisor teams and Wellington-Altus. The Vice-President, Practice Management will align practice goals with the broader corporate strategy, ensuring resources are used efficiently to meet both client expectations and financial objectives.

Key responsibilities include:

• Delivering tailored guidance to advisory teams on high priority topics such as new client growth strategies, generating referrals, successful COIs, investment management efficiencies, enhancing the client experience, business planning, team systems & processes, creating capacity, sales skills, articulating your value & overall value proposition, fees and pricing, client & prospecting events, leadership, and positioning a business for overall future success.
• Evaluating market trends and competitors to drive innovation and stay ahead of industry developments.
• Developing and execute the strategic vision for the organization's financial practices and Advisor Teams in collaboration with the SVP, Practice Management.
• Supporting advisors in establishing key priorities with quantified business metric targets, help design action plans and provide regular support to ensure successful performance against these priorities.
• Working collaboratively within a team of peers and colleagues as a subject matter expert on initiatives that support advisor growth and/or help advisors run more efficient practices.
• Building and maintaining strong working relationships with peers and advisors, including members of the Executive Leadership, Investment Management, HR, Compliance, Finance, Corporate Development, and Legal teams for the sake of mutual success across the entire firm.
• Supporting Investment Advisor teams to ensure that client needs are met efficiently and effectively while maintaining high service standards and compliance.
• Ensuring a consistently top-end advisor engagement experience.
• Defining and measure the impact of engagements to ensure they are supporting the organic growth of the advisory practice and enhancing the advisor experience.
• Applying strong data literacy through the understanding, tracking, and developing of strategies based on a range of advisory team-level and firm-level business metrics.
• Establishing and measuring Key Performance Indicators (KPIs) to monitor success and make data-driven decisions.
• Monitoring financial reports, working to maximize financial profitability while ensuring cost control and effective resource allocation.
• Building and maintaining repeatable systems for tracking quantified engagement impact results.
• Capturing feedback from advisors to foster a collaborative culture and meet the demands of an evolving industry.
• Conducting training, coaching, facilitation and apply change management expertise to drive business results in one-on-one and group settings.
• Implementing continuous improvement initiatives to enhance operational performance, Investment Advisor and Client satisfactions and profitability.

The ideal candidate will possess:

• Bachelor's degree in finance, business administration or a related field required; MBA or other advanced degree preferred.
• 8+ years' experience in the wealth management industry required.
• 5+ years' experience in a client facing, advisor management or investment sales role a strong asset.
• Experience delivering growth in a high performing client service-oriented capacity.
• Equivalent combination of education and experience may be considered.
• CIM a strong asset.
• CFP a strong asset.
• Proficiency with the MSOffice suite, including Word, Excel, PowerPoint, Teams, and Outlook.
• Experience with CRM systems, either directly or indirectly, and the application of these systems within Investment Advisor Teams.
• Experience creating processes and templates to help scale resources and expertise across the business.
• Entrepreneurial mindset with a strong desire to develop others to grow and reach their potential.
• Demonstrate a high level of accountability, reliability, adaptability, and innovation in accomplishing day to day work and long-term goals.
• Excellent attitude and commitment to provide extraordinary service.
• An excellent attention to detail.
• Exemplary interpersonal and influencing skills; an ability to communicate effectively and work collaboratively, across multiple mediums (in-person, over the phone, and virtually).
• Excellent problem-solving skills.
• Approachable, caring, engaging, supportive and an overall high level of emotional intelligence.
• Thrives in a dynamic and fast paced, deadline and result driven environment.
• Creative and collaborative approach to problem solving and developing innovative solutions.
• Strong conflict resolution skills.
• High degree of self-motivation and ownership.
• Results driven and willingness to be held accountable to data-backed impact measures.
• Comfortable working effectively with advisory teams across a wide range of sizes, complexities, ambitions, structures, and directions.
• A relentless dedication to the highest level of service experience including responsiveness, professional communication, problem-solving, curiosity, confidentiality, and a commitment towards seeking answers on behalf of others.
• Strong organizational skills.
• An ability to maintain the highest levels of confidentiality.
• Strong critical thinking and written and verbal communication skills.
• A high tolerance for ambiguity; highly adaptive and able to manage a large volume of competing priorities.
• Proficient at public speaking, with experience in creating and executing engaging presentations.

Conditions of employment:

• Must be legally eligible to work in Canada.
• Must be able to travel 30-40% of the time.
• A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.

Wellington-Altus Private Wealth is strongly committed to equity and diversity within its community and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.

If you require accommodation for the recruitment process, please let us know at the point of application.

To apply:

Click the Apply for This Job button to submit your resume, cover letter and salary expectations. You will be contacted if you are selected for an interview. More information about working at Wellington-Altus can be found on our website atwww.wellington-altus.com.