Partner Operations Lead, Monetization Incentives

The Sales Strategic Planning & Operations team is seeking an experienced Operations Lead to design and implement efficient operational cadences for Meta's partner Incentives team. In this role, you will be responsible for bringing greater operational rigor to global revenue-driving programs by applying a data-driven approach to define and drive the end-to-end execution of complex operational initiatives.

Partner Operations Lead, Monetization Incentives Responsibilities

• Oversee the operations of our partner incentive programs, ensuring that it meets the business performance standards and targets (i.e. service levels, efficiency, partner satisfaction, cost etc.).
• Be responsible for managing Meta's deal registration process, ensuring deals are accurately submitted, reviewed, and approved in a timely manner.
• Develop comprehensive project plans to redefine existing operational processes, including end-to-end documentation, problem statement definition, and overall alignment with business objectives.
• Collaborate with technical stakeholders to translate business plans into tangible solutions that drive automation to our programs, including input on technical feasibility and trade-offs, project coordination, and tracking key execution milestones.
• Maintain an understanding of our product roadmap and go-to-market strategies to inform and optimize the operational timeline for incentive execution.
• Collaborate with cross-functional teams to identify opportunities for process improvements, and facilitate decision reviews on open process design and business models, documenting decisions and impacts to requirements.
• Maintain compliance and audit readiness, ensuring deal approvals align with internal policies, track key documentation, and support audits as needed.
• Drive projects end-to-end in partnership with teams from Revenue Accounting, Legal, Engineering, and Program Management, ensuring effective program execution and alignment across teams.
• Design, develop, and maintain a unified suite of tools that enable business teams to efficiently manage programs from intake to payout, leveraging automation to drive seamless daily operations and informed decision-making.
• Oversee project deliverables, proactively identify and mitigate risks, and drive timely resolution of issues to ensure successful project outcomes.
• Develop and track key performance indicators to measure program success, providing data-driven insights and recommendations for improvement to drive business growth and goal achievement.
• Conduct analytical projects using internal and external data sources, including revenue, product, and market trends, to inform program development, decision-making, and optimization.
• Manage all communications, including project and program updates, key decisions, and stakeholder engagement, ensuring transparency, alignment, and effective collaboration across teams.
• Analyze and interpret complex data sets to identify trends, opportunities, and challenges, and develop actionable recommendations to drive business outcomes and improve program effectiveness.

Minimum Qualifications

• 6+ years in operations management roles such as sales operations, partner operations, deal desk or revenue operations in an enterprise or Business-to-Business environment
• Experience leading initiatives and driving results in large scale global organizations
• Proven analytical and problem-solving skills with a proven track record for using data to develop and implement initiatives and drive key business decisions
• Proven experience in designing, optimizing, and executing processes that drive business growth, with a proven focus on customer support strategies
• Proven track record of collaborating with technical teams, including Engineering, Product Management, and Data Engineering, to drive business outcomes
• Experience in compliance and payments, with demonstrated experience to work effectively with cross-functional stakeholders, including Legal, Finance, and Accounting
• Advanced experience with Excel, Google Sheets, and Google Slide
• Operational background and understanding of enterprise sales processes, knowledge designing and scaling efficient processes, experience working with stakeholders from both business and technical backgrounds, and thrive in a changing and fast-paced environment delivering against tight deadlines
• Bachelors degree

Preferred Qualifications

• Experience with deal registration processes and partner programs, particularly in a tech, SaaS, or platform-based company
• Familiarity with enterprise sales cycles, including partner-led and direct sales motions
• Understanding of CRM systems (Salesforce preferred) and deal registration tools
• Experience in Deal Desk, Incentives, and/or Sales Operations, with an understanding of deal structuring, incentive program design, and sales process optimization
• Experience working in a matrix structure within a globally operating organization
• SQL experience working with large datasets

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

$126,000/year to $178,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .