Human Resources Director

POSITION PURPOSE

The Director of Human Resources is responsible for staffing qualified personnel, ensuring compliance with employment statutes, overseeing all aspects of wage, benefits, worker's compensation, and unemployment, and managing training programs, implementation, and administration. This role also involves coaching, counseling, and discipline for employee relations within an assigned portfolio of hotels.

ESSENTIAL FUNCTIONS

AVERAGE

OF TIME

60% Support day-to-day human resources processes and assist the SVP Operations and Hotel Manager in implementing hotel strategy, including coaching and counseling recruits, hiring and retaining the best employees, and ensuring compliance with Union Local 6 agreements. Assist in reward and recognition programs, training strategies, and fostering positive labor relations in accordance with union guidelines.

20% Act as liaison between hotel staff and the Executive team. The director of Human Resources for the property directly facilitates, in conjunction with hotel managers, open employee communications to discern grievances and respond to those grievances in all appropriate manners, including redressing those meriting corrections. Oversee all employee relations and labor-related matters as they relate to federal, state, and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers' compensation and comparable state and local laws, and general human and civil rights. Must be familiar with applicable collective bargaining agreements, including those under Union Local 6 and relevant local labor union(s). Maintain and administer employment, wage and salary, benefits, OSHA, ERISA, ADA, and incentive programs (where applicable).

20% Manage termination process and unemployment compensation.

OTHER:

Regular attendance is essential for job performance. Employees with irregular attendance may face disciplinary action, including termination. Due to the hospitality industry's cyclical nature, employees may need to work varying schedules based on business needs and attend all scheduled training sessions and meetings. Employees must comply with New York's rules and regulations for the hotel's safe operation. Violations may result in disciplinary action, up to and including termination.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Lead and supervise the Human Resources staff.
• Prepare and manage the Human Resources budget.
• Stay informed about current Human Resources and employee regulations to ensure compliance.
• Required to attend all hotel meetings and training sessions.
• Participate in M.O.D. coverage as needed.
• Participate in hearings related to EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service, and implement policies to ensure adherence to regulations.
• Communicate new policies, information, and directives to employees.
• Train staff on HR policies and procedures.
• Ensure staff compliance with HR guidelines.
• Oversee recruitment, screening, and reference checking for non-exempt personnel.
• Recruit, interview, and recommend exempt personnel for hire.
• Manage employee benefits programs.
• Develop, approve, and maintain wage and salary programs, including performance evaluations.
• Recommend and/or approve employee transitions such as new hires, transfers, and promotions.
• Maintain an open-door policy and foster positive employee relations.
• Conduct training programs and ensure timely submission of reports.
• Participate in and monitor the safety committee to ensure compliance with Loss Prevention SOPs.
• Establish and manage a safety incentive program.
• Practice positive employee relations, including coaching, counseling, and discipline.
• Develop and maintain cost-effective benefits programs.
• Oversee the service standards through the position-training program.
• Participate in and monitor employee orientation programs.
• Develop managers for future advancement.
• Ensure managers utilize coaching, counseling, and discipline to address employee issues.
• Streamline paperwork, enhance internal communications, and improve record keeping.
• Oversee the management of all personnel, resumes, and application files.
• Develop and monitor recruitment resources.

SUPPORTIVE FUNCTIONS

In addition to essential duties, this position may require performing the following supportive functions, with time spent on each determined by the manager based on hotel needs:

• Order and maintain office supplies.
• Perform additional duties as assigned.

PHYSICAL DEMANDS

• Must be able to sit at a desk for up to six hours daily. Walking and standing are required for the rest of the working day. The time these tasks may take may vary daily and task-to-task.
• Must be able to exert a well-paced ability to reach other departments and locations of the hotel on a timely basis.
• Must be able to lift to 15 pounds occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability, and visual acuity.

QUALIFICATION STANDARDS

Education

Bachelor's Degree required.

Experience

Two to four years of human resources experience or operations management required.

Licenses or Certificates

SHRM Certificate preferred but not required.

Grooming

All employees must maintain a neat, clean, and well-groomed appearance per Warwick New York Hotel standards.

This job description is not an exclusive or exhaustive list of all job functions an employee in this position may be asked to perform occasionally.