Manager, Institutional Risk & Compliance

Employment Category: Full-Time, Fixed Term (3 months)

Location: Vancouver, BC (Hybrid)

Reports To: President

Primary Purpose

The Manager, Institutional Risk & Compliance ensures ethical conduct and compliance with various provincial and federal rules, regulations and standard processes that govern educational services. The role holder will ensure that the institution complies with the regulations, policies and guidelines set up by regulatory bodies.

The role holder will bring a sound knowledge of guidelines, regulations, procedures, concepts, and methodologies for a compliance environment. The role includes providing advice to management and working with internal and external stakeholders to ensure regulatory compliance, as well as involvement in the development, governance, and administration of University policies and procedures.

Specific Responsibilities

The Manager, Institutional Risk & Compliance will, at various times, be responsible for the following as well as other related duties as assigned to support UCW's business objectives, mission, and purpose:

• Promote and ensure compliance with regulatory and accrediting bodies across the institution, including contributing to the drafting and submission of regulatory reports and applications.
• Manage compliance policies and procedures within UCW, including providing advice and guidance, to ensure all departments and programs are operating in full compliance with government regulations, external accrediting bodies, and GUS Canada risk guidelines.
• Responsible for the privacy and data protection program at UCW.
• Identify potential areas of compliance vulnerability and risk; develop and implement action plans for the mitigation of those risks and provide guidance to stakeholders (i.e., direct reports, management, institution staff, partners) on how to avoid instances of non-compliance.
• Prepare regular compliance reports for the governing body and senior management, including providing statistical data for use in decision-making, and working with staff to correct the issue.
• Provide support for operational policies at UCW, including assisting with policy development, governance, and ongoing administration.
• Conduct institutional due diligence of educational agents and partners for UCW, as well as ongoing monitoring of agent performance.
• Support internal audit processes to ensure UCW and its programs and initiatives comply with internal policy, contractual obligations, and external regulations.
• Supervise and provide support to a Compliance Officer to achieve both corporate and institutional priorities.
• Develop and deliver educational and training content to educate staff, faculty, contractors and external representatives on regulatory requirements, privacy, and other areas of risk using a wide variety of content formats and different distribution techniques.
• Work proactively to consider key regulatory risks, and how to help address them via training programs and process enhancements.
• Work closely and collaboratively with key stakeholders internally and externally in the regulatory landscape.
• Stay up to date with recent trends and best practices in risk and compliance, as well as applicable local, provincial, and federal laws.

Position Requirements

Competencies:

• Demonstrated knowledge of regulatory and legislative policies and procedures, with experience interpreting and implementing complex regulatory requirements.
• Proven leadership and team management experience, with the ability to mentor and guide teams effectively.
• Strong ethical foundation with a commitment to integrity, confidentiality, and discretion in handling sensitive information.
• Ability to work both independently and collaboratively within a fast-paced and evolving environment.
• Proactive and innovative mindset with excellent attention to detail and problem-solving skills.
• Demonstrated experience in supporting the development and implementation of internal compliance policies and procedures.
• Proven ability to assess and mitigate risks, address instances of non-compliance, and monitor internal audits.
• Strong organizational skills, with the ability to manage competing priorities and meet tight deadlines.
• Excellent interpersonal, oral, and written communication skills, with the ability to interact effectively and build professional relationships with key stakeholders.
• Demonstrated ability to manage conflict, navigate ambiguity, and resolve complex compliance-related issues.
• Student-centered philosophy with the ability to relate to diverse stakeholders, including students, employees, senior management, governance bodies, and the parent company.
• Proven experience in developing and delivering compliance training programs to diverse audiences.
• Proficient in MS Office Suite, email, virtual communication tools, and highly adaptable to new software and technologies.

Education and Experience:

• Bachelor's degree in a relevant field is required.
• Minimum of five (5) years of progressive experience in a compliance-related role, such as regulatory operations, enforcement, or risk management.
• Strong understanding of regulatory frameworks, compliance requirements, and policy implementation.
• Experience in risk assessment, and internal auditing processes
• Experience working within institutional or corporate compliance functions, preferably in the education sector.
• Knowledge of BC and Canadian regulatory environments is an asset.

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