Airline Affairs Project Manager - Aviation Department

ABOUT THIS POSITION

Over 50 million passengers traveled through Phoenix Sky Harbor International Airport (PHX) in 2024, one of the busiest airports in the country in the nation's 5th largest city. Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley, and Goodyear airports) which is managed and operated by the City of Phoenix Aviation Department and has an annual economic impact of $44.3 billion.

The Aviation Department is seeking to fill an Airline Affairs Project Manager position. This position manages the business relationships with airlines serving Phoenix. The Project Manager (PM) position will have ownership of managing the development, execution, and oversite of airline Letters of Authorization (LOA), International Facility License Agreements (IFLA), and other business agreements governing those relationships. This position is responsible for the completion of lease agreements or lease amendments as they relate to the airline tenants; day-to-day management of airline tenant relations; inspection of tenant leased spaces; coordination of tenant work orders and tenant improvement projects; and tenant contract compliance oversight and monitoring for insurance, bonds, letters of credit, rental adjustments, and reporting requirements.

The Airline Affairs Project Manager role is a professional position requiring interpersonal skills, business writing skills, critical thinking, financial and statistical data interpretation, contract leasing negotiation experience, and a willingness to work directly and collaborate with co-workers to identify solutions to complex challenges. The selected candidate will be required to function in a fast-paced airport business environment, handling a variety of projects concurrently, and with a high degree of tenant interaction.

This position is responsible for:

• Hosting tenant meetings.
• Reviewing monthly reports.
• Inspection of tenant leased spaces.
• Processing tenant account billing invoices.
• Day-to-day management of airline tenant relations.
• Coordination of tenant work orders and tenant improvement projects.
• Research, evaluate, develop, and recommend new revenue opportunities.
• Coordinating with other Aviation divisions to facilitate the onboarding of new airlines.
• Completion of lease agreements or lease amendments as they relate to the airline tenants.
• Tenant contract compliance oversight and monitoring for insurance, bonds, letters of credit, rental adjustments, and reporting requirements.
• Conducting industry benchmarking, developing solicitation documents, and collaborating with tenants and internal stakeholders to implement new services, and programs.

IDEAL CANDIDATE

• Proficient with Microsoft Office 365.
• Excellent communication and writing skills.
• Ability to develop consensus around complex issues and situations.
• Ability to compile financial analysis, conduct research, summarize surveys.
• Ability to use research methods, data and statistical analysis, and benchmarking to develop business decisions.
• Strong decision-making skills and effective at problem solving and negotiating resolutions.
• Knowledge of FAA air traffic management policies, airport and airline business principles and procedures.
• Demonstrated ability to develop and maintain effective working relationships with employees, business partners, tenants, customers, and representatives of governmental agencies.

SALARY

Pay Range: $69,492 to $131,040 annually.

Hiring Range: $69,492 to $97,780 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• Four years of responsible experience in urban development, redevelopment, business assistance, capital improvement, design and/or construction projects at a level which required supervision or participation in the planning and programming processes.
• Bachelor's degree in public or business administration, urban planning, architecture, engineering, construction management, economics, or a related field. Master's degree is preferred.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• Working extended and irregular hours, including nights, weekends, and holidays may be required based on airport event activity and/or emergency airport events.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• The following list is not all inclusive but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers .
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Two years of direct Airline/Airport tenant relations experience at a large hub airport.
• Three years of experience using research methods, data and statistical analysis, and benchmarking to develop business decisions.
• Four years of experience interpreting policies, procedures, instructions, rules and regulations and applying them to contracts or processes.
• Four years of professional level experience in airport management, airline management, airspace or noise analysis, community outreach, planning, policy or technical research.
• Experience working with SAP Enterprise software.
• Experience with Commercial / Governmental / Municipal organizations.
• Experience developing and maintaining superior relations, airport concessionaires, tenants, and partners.
• Experience writing business reports, contracts, scope of work, creating presentations, and delivering to management.
• Experience negotiating, executing, monitoring compliance with airport contracts, lease agreements, license agreements, or use permits.
• Accredited Airport Executive or Certified Member of American Association of Airport Executives.

RECRUITMENT DATES

Recruitment closes March 27, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .

REFERENCE

Project Manager, JC:08640, ID# 57358, 3/18/2025, USM, GO Benefits: 007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.