Sr. Salesforce Solutions Architect and Team Manager

We are seeking a Senior Salesforce Solution Architect who combines deep technical expertise with strong leadership skills to oversee the design, development, and implementation of Salesforce solutions. This hybrid role will also include managing a team of Salesforce professionals, providing mentorship, driving best practices, and ensuring the successful delivery of projects. The ideal candidate will have extensive hands-on experience with Salesforce platforms, a proven track record in team management and collaboration, and a background in consulting, with public sector experience being a plus.

Key Responsibilities

Salesforce Architecture & Solution Design

• Lead the design and implementation of scalable, secure, and efficient Salesforce solutions that meet business needs.
• Translate business requirements into technical specifications and architecture that align with Salesforce best practices.
• Oversee the integration of Salesforce with other internal and external systems.
• Provide expert guidance on complex Salesforce configurations, customizations, and development.
• Ensure high-quality and performance-optimized solutions that align with enterprise standards.
• Stay up-to-date with Salesforce releases and new features, integrating them as necessary.

Team Leadership & Management

• Manage and mentor a team of Salesforce developers, administrators, and other technical resources.
• Foster a collaborative and growth-oriented environment, setting clear goals and ensuring timely project delivery.
• Oversee resource allocation and ensure the team is appropriately staffed for project needs.
• Conduct performance reviews, provide feedback, and offer professional development opportunities.
• Champion best practices for development, testing, deployment, and documentation.
• Act as a liaison between technical teams and stakeholders, ensuring smooth communication and project alignment.

Stakeholder Collaboration & Communication

• Collaborate closely with business stakeholders to understand their needs and provide technical solutions that align with business goals.
• Work alongside project managers to ensure timely delivery and manage project risks.
• Communicate technical concepts to non-technical stakeholders in a clear and concise manner.
• Lead design and review sessions with cross-functional teams, ensuring alignment on technical approach.

Quality Assurance & Best Practices

• Ensure the team adheres to Salesforce best practices and development standards.
• Conduct code reviews and provide guidance on maintaining a high level of code quality and security.
• Develop and maintain documentation for the architecture, design, and processes.
• Ensure ongoing performance optimization and scalability of Salesforce solutions.

Required Skills & Qualifications

• 7+ years of hands-on Salesforce experience, including architecture, development, and administration.
• Salesforce certifications such as Salesforce Certified Technical Architect, Salesforce Certified Application Architect, and Salesforce Certified Platform Developer are highly preferred.
• Proven experience in leading teams and managing complex projects in a fast-paced environment.
• Strong understanding of Salesforce Clouds (Sales, Service, Marketing, etc.), Lightning, Apex, Visualforce, and integration techniques.
• Demonstrated ability to work cross-functionally with business users and technical teams.
• Experience with Salesforce integrations (REST/SOAP APIs, MuleSoft, etc.) and third-party systems.
• Strong problem-solving skills with the ability to troubleshoot and resolve technical challenges.
• Excellent communication, interpersonal, and leadership skills.
• Ability to balance strategic thinking with hands-on execution.

Preferred Skills

• Experience with Agile development methodologies.
• Knowledge of DevOps tools and deployment processes for Salesforce.
• Experience in managing offshore or distributed teams.
• Familiarity with other CRM platforms or enterprise software solutions.
• Consulting experience preferred.
• Public sector experience is a plus.