Clinical Director

Purpose:

Directs and oversees the structure, development, delivery, and administration of clinical services; provides leadership and direction to specific agency clinical functions and operations; assists in determining and defining the human service needs of the community as a basis for service development and ensures that resources are utilized in a manner that maximizes the cost-effectiveness of services provided; articulates C4's mission and vision. Will provide direct oversight of assigned clinical programs and ensure fidelity with program requirements.

Duties and Responsibilities:

Studies, analyzes and reviews agency services and appropriations to ascertain effectiveness of services provided, makes recommendation of types of services offered, and provides leadership to achieve optimum results within the guidelines and resources of the agency

Evaluates the services provided by the agency in relation to specified goals, mission and vision, and recommends modification where appropriate

Monitors operation of clinical services and adjusts as necessary to accomplish goals

Monitors clinical activity and reporting patterns of services to ensure that contractual obligations are met

Negotiates contracts and/or working agreements to support agency operations.

Makes recommendations regarding control and utilization of physical and financial resources

Manages and develops internal staff productivity targets.

Ensures that all clinical reports, internal and external, are completed as necessary

Develops and maintains professional relationships with human services and government agencies, health service vendors and private organizations to enhance service delivery and agency image

Interprets the functions of the agency to the community through direct involvement with public, civic or private groups.

Seeks growth opportunities for the agency in the provision of behavioral health care and other social services

Provides ongoing and supportive supervision to assigned supervisees, as evidenced through development and implementation of measurable and attainable goals and accountability standards.

Maintains professional licensure.

Actively participates in the agency's assurance, accreditation, C4 Quality Management (C4QM) activities, and other special projects.

Provides direction and leadership to Directors to ensure efficient and effective agency operations and to ensure that quality services are provided and maintained throughout all areas of agency operations

Assesses performance by monitoring the quality and quantity of job behaviors and evaluates performance annually in a timely manner.

Actively incorporates how the billing process impacts the therapeutic process in clinical and programmatic supervision.

Maintains current knowledge of agency policies and procedures and supports compliance within the teams/departments overseen Performs other responsibilities as assigned by the Chief Clinical Officer and Senior Leadership.

Minimum Qualifications:

MA/MS in Psychology or MSW required

Licensed Practitioner of the Healing Arts (LPHA) required

5 to 10 years of experience in a clinical or administrative capacity

Willingness to work cooperatively with others in pursuit of organizational goals and objectives

Personal vehicle, Illinois driver's license, vehicle insurance, and insurable driving record

Competencies (Minimum Skills, Knowledge and Experience):

Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent and individualized treatment in accordance with each client's age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs, and culture

Knowledge of and ability to adhere to confidentiality practices and procedures, as mandated by local, state, or federal law

Ability to presents a positive image of agency to clients and visitors