Project Manager IT (Remote)

Resp & Qualifications

PURPOSE:
As an IT Project Manager, you will be responsible for defect management of pre-release defects found internally, as well as defects found externally by our customer. This will include, engaging with our customer when defects are identified and ensuring full engagement from identification of a defect to resolution. You will work closely with all internal teams as well as our customer to ensure processes are utilized in an Agile/SAFe environment. You will also be the direct Laison with our customer in facilitating and reporting on the status of defects.

Additionally, you will play the lead role in planning, executing, monitoring, controlling and closing projects for the Enterprise Project Management Office (EPMO). You will be accountable for the entire project scope, managing all phases of the project life-cycle process, from conception/initiation through closing, in order to deliver results. This role will handle fewer complex projects that may have enterprise-wide impact and/or handle portions of corporate initiatives. This may or may not require handling multiple projects simultaneously depending on the scope and complexities of projects assigned.

ESSENTIAL FUNCTIONS:

• Defect Management full life cycle.
• Actively plan and manage your Waterfall or Agile projects holistically around scheduled program increments and milestones, scope, cost, resource health and risks while collaborating with stakeholders in key meetings resulting in successful project delivery.
• Plan and own projects while proactively reporting status, scorecard creation and fulfilling project analysis requests by using critical and creative thinking.
• Lead and contribute to vendor selection and procurement activities under program manager guidance while identifying, producing and fulfilling resource and go-live operational plans to set your project up for success.
• Prepare key documents, present to executives and produce other reports as needed while collaborating with stakeholders to bring projects through project funding conversations and initiation ceremonies.

SUPERVISORY RESPONSIBILITY:
This position has no direct reports, however, may informally lead teams in a matrix environment.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Health Informatics, Information Technology, Information Systems or related discipline OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Preferred:

• Certified Project Management Professional (PMP)-PMI
• SAFe Scrum Master Certification

Experience: 3 years experience leading projects in a cross-functional, technical systems implementation.

Preferred Qualifications:

• Experience in managing end to end resolutions of defects in an Agile/SAFe organization is desired.
• Strong working knowledge and expertise utilizing Power BI for reporting and building dashboards and analytics is required.
• Scrum Master experience a plus.
• Significant experience in utilizing JIRA is required.

Knowledge, Skills and Abilities (KSAs)

• Strong Financial Management ability including comprehension of project financials, profit and loss and the ability to create and manage and adhere to a broader project budget.
• Strong Communication skills both written and verbal.
• Ability to successfully lead in a matrixed environment.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $87,264 - $173,316

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

eService/iService

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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