IT System Administration - Journey
Apply NowCompany: State of Washington
Location: Spokane, WA 99208
Description:
Salary : $85,764.00 - $115,344.00 Annually
Location : Spokane County - Spokane, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 25DOT-ER-61017
Department: Dept. of Transportation
Division: Eastern Region
Opening Date: 03/19/2025
Closing Date: 4/2/2025 11:59 PM Pacific
Description
About WSDOT
Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!
The Opportunity
WSDOT is currently seeking a skilled IT System Administration - Journey to support the Spokane Regional Transportation Management Center (SRTMC). THE SRTMC is a partnership of six regional agencies: City of Spokane, City of Spokane Valley, Spokane County, Spokane Regional Transportation Council (SRTC), Spokane Transit Authority and the Washington State Department of Transportation (WSDOT), Eastern Region. The SRTMC Technology Services (TS) group is responsible for supporting all centralized connections and data from field-deployed Intelligent Transportation Systems (ITS) such as closed circuit television (CCTV) cameras, traffic data analyzers, signal controllers, highway advisory radio) and for configuring and maintaining the central systems providing output to TMC operations staff and their associated hardware and software; designing and maintaining network architecture that ties the six partner agency networks into a core SRTMC switch; and working with TS and Signals field technician staff of all partner agencies as they deploy ITS devices and traffic management applications to ensure system visibility and availability.
The IT System Administration Journey incumbent is an expert-level professional for server, network and ITS hardware and software. This position applies advanced technical knowledge in the acquisition, installation, maintenance, troubleshooting and problem resolution of all TS and ITS-related items. This position is an expert-level Intelligent Transportation System professional responsible for region-wide high risk/high impact and mission critical activities in support of the Spokane Regional Transportation Management Center (SRTMC) in Spokane, WA.
What to Expect
Among the varied range of responsibilities held within this role, the IT System Admin will:
Qualifications
To be considered for this opportunity, the following are required:
Knowledge of:
It is preferred that qualified candidates also have:
Important Notes
Why WSDOT
Check out this video to learn more:
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at . Please be sure to reference IT System Administration - Journey #61017 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Please select the response that best describes your highest level of education:
02
Please list the highest level of education and field of study you have completed, as well as any other academic and/or professional development course you have completed.
03
Please select the response that best describes your total years of technology services work experience showing a direct relationship to other qualifications:
04
Please briefly describe your experience with technology services work. If you do not have this, please note 'N/A'.
05
Please select the response that best describes your total years of experience in technology services with demonstrated direct support of ITS devices:
06
Please briefly describe your experience in technology services with demonstrated direct support of ITS devices. If you do not have this, please note 'N/A'.
07
Please select the response that best describes your total supervisory experience:
08
Please select the areas that you have knowledge of (select all that apply):
09
Please select the certifications you have (select all that apply):
10
Do you have a valid driver's license?
11
How did you learn of this employment opportunity?
12
If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided:
Required Question
Location : Spokane County - Spokane, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 25DOT-ER-61017
Department: Dept. of Transportation
Division: Eastern Region
Opening Date: 03/19/2025
Closing Date: 4/2/2025 11:59 PM Pacific
Description
About WSDOT
Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!
The Opportunity
WSDOT is currently seeking a skilled IT System Administration - Journey to support the Spokane Regional Transportation Management Center (SRTMC). THE SRTMC is a partnership of six regional agencies: City of Spokane, City of Spokane Valley, Spokane County, Spokane Regional Transportation Council (SRTC), Spokane Transit Authority and the Washington State Department of Transportation (WSDOT), Eastern Region. The SRTMC Technology Services (TS) group is responsible for supporting all centralized connections and data from field-deployed Intelligent Transportation Systems (ITS) such as closed circuit television (CCTV) cameras, traffic data analyzers, signal controllers, highway advisory radio) and for configuring and maintaining the central systems providing output to TMC operations staff and their associated hardware and software; designing and maintaining network architecture that ties the six partner agency networks into a core SRTMC switch; and working with TS and Signals field technician staff of all partner agencies as they deploy ITS devices and traffic management applications to ensure system visibility and availability.
The IT System Administration Journey incumbent is an expert-level professional for server, network and ITS hardware and software. This position applies advanced technical knowledge in the acquisition, installation, maintenance, troubleshooting and problem resolution of all TS and ITS-related items. This position is an expert-level Intelligent Transportation System professional responsible for region-wide high risk/high impact and mission critical activities in support of the Spokane Regional Transportation Management Center (SRTMC) in Spokane, WA.
What to Expect
Among the varied range of responsibilities held within this role, the IT System Admin will:
- Designs, integrates and supports central systems that integrate with Intelligent Transportation System devices
- Monitors and troubleshoots SRTMC network equipment associated with the Advanced Transportation Management System (ATMS)
- Identifies technology currently in use, and research emerging trends to develop technology roadmap for future implementation in the SRTMC
- Integrates updated ITS field devices with central server applications
- Coordinates with peers in local agencies and other WSDOT Regions to identify trends and technology needs and prepare SRTMC network for future growth
- Evaluates and solves connection issues across multiple networks
Qualifications
To be considered for this opportunity, the following are required:
- Bachelor degree in Computer Science or Computer Information Systems and 5 years of technology services work showing direct relationship to other qualifications or 10 years of experience in technology services with demonstrated direct support of ITS devices.
- Supervisory experience
- Valid driver's license
Knowledge of:
- PC and PC peripheral hardware and software architecture and operational theory
- Substantial knowledge and understanding of Microsoft Operating Systems, applications, management and technical tools and commonly used SRTMC operations application/central system software
- Current hardware and software technology for data systems and telecommunications systems
- Principles and techniques of complex systems analysis and programming
- Substantial knowledge of and understanding of imaging and group policies
- Substantial knowledge of and understanding of networked computing environment and infrastructure
- Budget preparation and administration related to IT infrastructure purchasing and maintenance
It is preferred that qualified candidates also have:
- Network Administrator certification
- CCNA, CCNP or other industry standard network certification
- Security+ certification
- Network+ certification
Important Notes
- This recruitment may also be used to fill additional positions per business needs.
- This position offers flexible/hybrid remote work options.
- In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable . Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
- WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit .
Why WSDOT
- Work-Life Balance - We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
- Paid Leave - In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
- Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
- Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to for more information.
Check out this video to learn more:
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at . Please be sure to reference IT System Administration - Journey #61017 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Please select the response that best describes your highest level of education:
- Master's degree or higher
- Bachelor's degree
- Associate's or Technical (2-year) degree
- Some college, no degree
- High School Diploma
- None of the above
02
Please list the highest level of education and field of study you have completed, as well as any other academic and/or professional development course you have completed.
03
Please select the response that best describes your total years of technology services work experience showing a direct relationship to other qualifications:
- I have seven (7) or more years of this experience
- I have 6 - 7 years of this experience
- I have 5 - 6 years of this experience
- I have less than five (5) years of this experience
- I do not have this experience
04
Please briefly describe your experience with technology services work. If you do not have this, please note 'N/A'.
05
Please select the response that best describes your total years of experience in technology services with demonstrated direct support of ITS devices:
- I have fourteen (14) or more years of this experience
- I have 12 - 14 years of this experience
- I have 10 - 12 years of this experience
- I have less than ten (10) years of this experience
- I do not have this experience
06
Please briefly describe your experience in technology services with demonstrated direct support of ITS devices. If you do not have this, please note 'N/A'.
07
Please select the response that best describes your total supervisory experience:
- I have three (3) or more years of this experience
- I have 1-2 years of this experience
- I have less than one (1) year of this experience
- I do not have this experience
08
Please select the areas that you have knowledge of (select all that apply):
- PC and PC peripheral hardware and software architecture and operational theory
- Substantial knowledge and understanding of Microsoft Operating Systems, applications, management and technical tools and commonly used SRTMC operations application/central system software
- Current hardware and software technology for data systems and telecommunications systems
- Principles and techniques of complex systems analysis and programming
- Substantial knowledge of and understanding of imaging and group policies
- Substantial knowledge of and understanding of networked computing environment and infrastructure
- Budget preparation and administration related to IT infrastructure purchasing and maintenance
- None of the above
09
Please select the certifications you have (select all that apply):
- Network Administrator certification
- CCNA, CCNP or other industry standard network certification
- Security+ certification
- Network+ certification
- None of the above
10
Do you have a valid driver's license?
- Yes
- No
11
How did you learn of this employment opportunity?
- Indeed
- Direct Email Notification
- WSDOT social media (Twitter, Facebook, YouTube, etc)
- Career Fair
- Monster
- WorkSource
- Handshake
- "NOW HIRING" banner/sign
- Radio advertisement
- WSDOT Employment Site
- Careers.wa.gov
- governmentjobs.com
- Other (specify below)
12
If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided:
Required Question