Management Analyst 5 -PN51 (HQ)

Salary : $87,708.00 - $117,960.00 Annually
Location : Thurston County - Tumwater, WA
Job Type: Project (limited duration)
Job Number: HS-HQ-2025-01670
Department: Dept. of Corrections
Division: HS - HQ
Opening Date: 03/18/2025
Closing Date: 3/24/2025 11:59 PM Pacific

Description
Management Analyst 5

Full Time | Project

Location: Tumwater, WA

Salary Range: $87,708- $117,960 Annually
The mission of the Washington State Department of Corrections (DOC) is to improve public safety by positively transforming lives. We envision working together for safer communities, operating a safe and humane corrections system, and partnering with others to create a better Washington.

The Management Analyst 5 position, within the Health Services Division's Quality Assurance Team, plays a critical role in supporting the DOC's mission and values. Reporting to the Health Services Quality Assurance Program Manager, this position leads the development, implementation, design, and sustainability of health services reporting across the department.

Key responsibilities include coordinating and conducting research, program evaluation, and data analytics to provide valuable insights to the Office of the Governor, Office of Financial Management, the Legislature, Centers for Medicare and Medicaid Services (CMS), research partners, stakeholders, and other public policymakers. By enhancing the quality and effectiveness of health services reporting, this position directly contributes to improving public safety and positively changing lives.

Application assessment will be ongoing, and the hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible.

"This recruitment could be used to fill multiple permanent or non-permanent positions."
Duties
Target Population for 1115 Waiver; Most of the analysis conducted will be specifically related to reviews on incarcerated individuals engaged in health care whose rates of chronic illness, mental health conditions and substance use disorders. The key objectives are to;

• Reduce recidivism by improving healthcare access pre and post release
• Address systemic health inequities in prison populations
• Improve care coordination between prison and healthcare systems and Medicaid providers upon release

Under the direction of the Health Services Quality Assurance Program Manager Data Collection: 1115 Waiver.

• Data Collection and Management in relation to the 1115 Waiver
• Analysis and Reporting in relation to the 1115 Wavier
• Innovation and Process Improvement

Tasks include:

• Identify and aggregate healthcare, behavioral health and demographic data specific to incarcerated individuals in Washington State Prison.
• Maintain accurate records of patient populations including race, age, gender, chronic illness, substance use disorders and mental health diagnoses.
• Ensure data sources from OMNI-HS, Medicaid and community health services are integrated and standardized for analysis.
• Monitor data quality, resolving inconsistencies related to health care delivery in a correctional health care setting.
• Conduct statistical analyses on healthcare outcomes, such as the impact on expanded Medicaid services on a Washington State DOC Health care populations falling under the 1115 Waiver.
• Access trends in utilization of healthcare services, including substance abuse treatment, mental health care and chronic disease management.
• Prepare reports on outcomes tied to waiver goals, such as reducing emergency medical costs, improving access to behavioral health care and addressing social determines of health post release.
• Create dashboards and visualizations that clearly communicate healthcare metrics to policy makes, correctional administrators and community health partners.
• Leverage advanced analytics tools, such as predictive modeling, to identify high risk individuals for targeted interventions (Correctional Health Care including, mental health, and chronic disease exacerbations).
• Explore opportunities to improve efficiency of healthcare delivery and data tracking in a correctional health care setting. This includes implementing electronic health records tailored to a correctional health care setting.
• Develop methodologies to measure the long-term impact of Medicaid services on correctional health care patient outcomes, particularly related to those who are transitioning back to the community post release from a WA DOC Prison.
• Respond to ad hoc requests by internal and external stakeholders. Using SQL, SQL Server Reporting Services, Health Service SQL database, and Power BI, design, develop, and implement Health Services management and operational reports addressing complex issues related to business practices and policies.
• Formulate strategies to generalize and integrate complex data for analysis of trends, data issues, and outcomes
• Provide complex analysis, planning, solutions, and advice for internal and external customers Consult with DOC staff members and external customers regarding Health Services and other data needs/requirement
• Coordinates and communicates with Patient Centered Medical Home and other teams to identify data needs, reporting solutions, and makes recommendations for improvement processes.
• Work with external consultants (i.e., federal and state agencies, higher education partners) and internal staff to determine what data needs to be collected, when, where, how, by whom, to ensure the most efficient and effective deployment of resources and to achieve the desired results of the Department
• Identify and implement data processing improvements, including but not limited to: efficient coding, ensuring appropriate documentation, data integrity, and streamlining processes Maintain code: Update as required to ensure alignment with policy and practice.
• Participate in and/or lead problem solving and process improvement workgroups for Health Services reporting
• Provides data for data sharing agreements with DOH and other external stakeholders as needed
• Identify and implement data processing improvements, including but not limited to: efficient coding, ensuring appropriate documentation, and streamlining processes
• Establish, implement, and adhere to branding, formatting, and data presentation and verification guidelines
• Determine appropriate product and dissemination methods based on customer needs
• Conduct ongoing assessments of data quality and provide methods to improve data integrity.

Under the direction of the Health Services Quality Systems Program Manager Helps lead data efforts around advancements in Quality Assurance and Improvement for services related to the 1115 wavier as outlined above.

Work with Quality Assurance Manager and other Quality Department team members (DOC Research, CQIP Teams Etc.) and other varied teams to analyze trends, identify issues, and present findings related 1115 wavier, making data recommendations to executive staff and external partners in regard to Quality Assurance Matters.

Tasks include:

• Coordinate and communicate with the Health Information Exchange and other teams to identify data needs, propose reporting solutions, and recommend process improvements specific DOC patients who are engaged in chronic care services, behavioral health services and other areas covered within the 1115 wavier as it relates to quality improvement and assurance.
• Ensure strict compliance with HIPAA and other privacy regulations when handling sensitive data for correctional health care patients.
• Adhere to CMS guidelines and state Medicaid requirements for reporting healthcare outcomes for prison populations.
• Maintain detained documentation of methods, assumptions and processes for audits and evaluations particularly for 1115 waiver reporting.
• Gather Quality Assurance and requirements and variables needed for reports, including identifying data sources and defining counting rules pertinent to all services covered within the preview of the 1115 wavier as it relates to quality improvement and assurance.
• May include such things as participation in interagency and cross state agency work groups, special projects, and back-up support of other positions. Working with other Research Data and Analytics staff to provide data upon request, working with Emergency Operation Command to provide data upon request, working with Communications to provide data upon request.
• Utilize SQL, SQL Server Reporting Services, the Health Service SQL database, and Power BI to design, develop, and implement management and operational reports addressing complex issues related to business practices and policies under DOC's Health Plan and Settlement agreement pertaining to Correctional Health Care and quality assurance and compliance.
• Develop and maintain certified data sets for work related to services outlined within the 1115 wavier as it relates to quality assurance and compliance.
• Determine/ identify appropriate data sources/variables per assignment and gather requirements.
• Select the most suitable platform for presenting data (e.g., Excel, SQL Server Reporting Services, Power BI) in line with standards.

Under the direction of the Health Services Quality Systems Program Manager Cross Divisional Team Based Work Related To: on the improvement correctional health care services for patients falling within the demographics of the 1115 waiver as outlined above.

• Collaborate and Stakeholder Engagement
• Respond to mandatory Health Services related ad hoc and recurring requests from internal and external stakeholders in a responsive, accurate, and timely manner. Independently develop, prepare analyses, and recommend data and business rules that support data needs, summaries, and reports. Requests include those from legislative staff, the Governor's Office, Communications office, WA Department of Health, Health Care Authority and other high-profile customers.

Tasks include:

• Coordinate and communicate with the Patient Centered Medical Home and other teams to identify data needs, propose reporting solutions, and recommend process improvements specific DOC patients who are engaged in services related to the 1115 wavier and other related services.
• Collaborate with prison healthcare providers, Medicaid administrators and state agencies to algin data strategies within the 1115 wavier objectives.
• Facilitate discussions with correctional health care and other officials including re-entry organizations to evaluate healthcare continuity for transitioning (pre and post release)
• Provide insights and recommendations for improving healthcare service delivery within the correctional health care facilities based on data findings.

Other duties as needed:

Tasks include:

• Preform other duties as assigned or required.
• May include such things as participation in interagency and cross state agency work groups, special projects, and back-up support of other positions. Working with other Research Data and Analytics staff to provide data upon request, working with Emergency Operation Command to provide data upon request, working with Communications to provide data upon request.

Qualifications
Required Qualifications:

• Experience using SQL Server Integration Services (SSIS)/ Extract Transform Load (ETL) to support maintenance of multiple databases.
• SQL Server database design, programming and maintenance experience (2 or more years of professional experience).
• Team Foundation Server and Visual Studio experience.
• Lead worker experience.
• Previous work experience in health informatics.
• Working knowledge of 1115 Medicaid Waiver terminology and national coding standards.

Supplemental Information

• Mission: The mission of DOC is to improve public safety by positively changing lives.
• Our Vision: Working together for safer communities.
• Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
• Our Core Values:
• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities.

Important Notes or Additional Information

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

**Please note: Phone number AND email address are required for all professional references.

The mission of DOC is to improve public safety. For additional information about the agency, please visit doc.wa.gov.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date ofhire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• This position may be represented by a bargaining unit.

• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from and Until this documentation is provided, you will not be selected to move forward in the hiring process.
• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• (FOR RN POSITIONS) Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-U. Step U is a longevity step and is typically gained six years after being assigned to Step T in your permanent salary range.
• (FOR ALL OTHER NON WMS POSITIONS) Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

We are committed to hiring individuals who possess core diversity competencies:

Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.

• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

• Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans. For more information, please contact the Department of Retirement System at: 1-800-547-6657.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please emailkathey.waggoner@doc1.wa.gov or call at (509) 907-7808.

For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022
01

Do you possess experience using SQL Server Integration Services (SSIS)/ Extract Transform Load (ETL) to support maintenance of multiple databases?

• Yes
• No

02

Do you possess SQL Server database design, programming and maintenance experience (2 or more years of professional experience)?

• Yes
• No

03

Do you possess Team Foundation Server and Visual Studio experience?

• Yes
• No

04

Do you possess lead worker experience?

• Yes
• No

05

Do you possess experience in health informatics?

• Yes
• No

06

Do you possess working knowledge of 1115 Medicaid Waiver terminology and national coding standards?

• Yes
• No

07

3100 - Are you a current DOC employee?

• Yes
• No

08

3100 - How did you hear about this opportunity?

• Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com
• Indeed
• DOC social media (Facebook, LinkedIn, Twitter)
• Job/career fair
• Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder)
• WorkSource
• Veteran outreach
• Referral from current DOC employee
• Other

09

3100 - If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents)

• Yes
• No

10

3100 - If hired for this position, will you require employer sponsorship, either now or in the future?

• Yes
• No

Required Question