Service Support Engineer
Apply NowCompany: Tata Consultancy Services
Location: Waltham, MA 02453
Description:
Must Have Technical/Functional Skills
Architecture / diagnostics
Distributed side
Linux, Unix, AIX, Wintel
Knowledge of these operating systems; how to review issues that occur; diagnostics; working with other teams on the issues
Mainframe
NOT Cobol programmer; CSS background not a requirement
Looking for knowledge of mainframe; working knowledge of CICS, LPARs, RACF; etc.; components of Mainframe and software
ESP knowledge a nice to have
Mainframe scheduling system
Great analytical skills
Lack of documentation in most areas, so by case by case basis when issues occurs, need to deep dive in the application, so good analytical skills to identify the issue and come up with actions
Familiar with office products - excel, word, PowerPoint, etc.
Receiving individuals that now basic excel, word, formulas, etc.
lots of areas of analysis and providing reports back on statistics
Roles & Responsibilities
Architecture / diagnostics
Distributed side
Linux, Unix, AIX, Wintel
Knowledge of these operating systems; how to review issues that occur; diagnostics; working with other teams on the issues
Mainframe
NOT Cobol programmer; CSS background not a requirement
Looking for knowledge of mainframe; working knowledge of CICS, LPARs, RACF; etc.; components of Mainframe and software
ESP knowledge a nice to have
Mainframe scheduling system
Great analytical skills
Lack of documentation in most areas, so by case by case basis when issues occurs, need to deep dive in the application, so good analytical skills to identify the issue and come up with actions
Familiar with office products - excel, word, PowerPoint, etc.
Receiving individuals that now basic excel, word, formulas, etc.
lots of areas of analysis and providing reports back on statistics
Salary Range: $110,000-$120,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & ; Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
Architecture / diagnostics
Distributed side
Linux, Unix, AIX, Wintel
Knowledge of these operating systems; how to review issues that occur; diagnostics; working with other teams on the issues
Mainframe
NOT Cobol programmer; CSS background not a requirement
Looking for knowledge of mainframe; working knowledge of CICS, LPARs, RACF; etc.; components of Mainframe and software
ESP knowledge a nice to have
Mainframe scheduling system
Great analytical skills
Lack of documentation in most areas, so by case by case basis when issues occurs, need to deep dive in the application, so good analytical skills to identify the issue and come up with actions
Familiar with office products - excel, word, PowerPoint, etc.
Receiving individuals that now basic excel, word, formulas, etc.
lots of areas of analysis and providing reports back on statistics
Roles & Responsibilities
Architecture / diagnostics
Distributed side
Linux, Unix, AIX, Wintel
Knowledge of these operating systems; how to review issues that occur; diagnostics; working with other teams on the issues
Mainframe
NOT Cobol programmer; CSS background not a requirement
Looking for knowledge of mainframe; working knowledge of CICS, LPARs, RACF; etc.; components of Mainframe and software
ESP knowledge a nice to have
Mainframe scheduling system
Great analytical skills
Lack of documentation in most areas, so by case by case basis when issues occurs, need to deep dive in the application, so good analytical skills to identify the issue and come up with actions
Familiar with office products - excel, word, PowerPoint, etc.
Receiving individuals that now basic excel, word, formulas, etc.
lots of areas of analysis and providing reports back on statistics
Salary Range: $110,000-$120,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & ; Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1