Human Resources Director

About MasterScapes:

MasterScapes is a full-service landscape company committed to improving outdoor spaces. We partner with our clients to design, create, and maintain both residential and commercial landscapes. Our "Landscape for Life" philosophy protects our clients' investments and increases their enjoyment. For more than 30 years, MasterScapes has been guided by our core values of Knowledge, Innovation, Honesty, Efficiency, and Relationships

Job Summary:

The Human Resource Director will be responsible for all Human Resources (HR) department functions, including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. They will take the lead in fostering a strong company culture aligned with MasterScapes' core values. They will have responsibility for all HR functions at MasterScapes, including those in branches outside of Abilene.

Supervisory Responsibilities:

• May oversee the scheduling, assignments, and daily workflow of subordinate staff in the department.
• May assist with constructive and timely performance evaluations.

Duties/Responsibilities:

• Talent Recruitment and Acquisition - Manage the end-to-end recruitment process for all roles, including job postings, interviewing, hiring, and onboarding. Focus on attracting top talent for key positions, including skilled trades, field teams, and leadership roles. Collaborate with departmental managers to understand skills and competencies required for openings
• Employee Relations: Foster positive relationships between management and staff. Provide guidance and support on conflict resolution, workplace issues, and employee concerns. Promote a healthy, respectful work environment. Maintain the employee handbook.
• Onboarding & Training: Develop and implement an effective onboarding process to integrate new employees quickly and efficiently.
• Performance Management: Develop and manage performance review processes, including setting performance goals, providing feedback, and conducting regular evaluations. Support managers in coaching employees to achieve their best performance.
• Compliance & Legal Requirements: Ensure the company complies with all relevant labor laws, regulations, and industry standards. Maintain accurate employee records and ensure health, safety, and employment laws adherence. Coordinate the company's H2 visa program participation. Attends and participates in employee disciplinary meetings, terminations, and investigations
• Compensation & Benefits: Develop competitive compensation packages that align with industry standards. Oversee employee payroll and benefits, including health insurance, retirement plans, and other perks, ensuring they meet employees' needs and remain within budget.
• Employee Engagement & Retention: Promote employee satisfaction through surveys, feedback channels, and wellness programs. Create initiatives to boost morale, reduce turnover, and promote a strong company culture.
• HR Systems & Reporting: Implement and manage HR systems to track employee data, performance metrics, and compliance. Provide regular reports on HR metrics to leadership, highlighting trends and opportunities for improvement.
• Human Resources Expertise: Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law, especially those related to the landscaping industry.
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proven ability to independently research and comprehend answers to unfamiliar problems/issues.
• Exceptional ability to prioritize multiple tasks and delegate when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Education and Experience:

• Bachelor's degree in Human Resources Management or related field
• At least 5 years of Human Resources experience.
• At least two years of Human Resource management experience is preferred.
• Fluency in Spanish is strongly desired.
• SHRM-CP, PHR is a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.
• Some travel will be required and occasionally may require an overnight stay.