Adobe Journey Optimizer AJO - Lead

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Company: Compunnel Software Group

Location: Issaquah, WA 98027

Description:

Job Summary:

We are seeking an Adobe Journey Optimizer (AJO) Lead to drive the discovery, design, and implementation of AJO solutions.

The role involves leading a team of at least five developers, ensuring smooth execution of AJO Campaigns, Journeys, and Communication Templates while collaborating with clients and technical teams.

Key Responsibilities:

AJO Development (60%)
  • Develop and manage AJO Campaigns and Journeys, including Events, Audience targeting, Orchestration activities, Content Fragments, and Channel Configurations.
  • Design and build data models, configure schemas, and enforce data quality rules.
  • Implement API-based or Audience-read Target Lists for multi-channel communication (Email, SMS, Push Notifications).
  • Develop and execute campaign automation processes.
  • Analyze and interpret out-of-the-box AJO reports for campaign performance insights.


Technical Leadership (40%)
  • Lead a team of junior developers, review code changes, and provide technical guidance.
  • Troubleshoot and resolve complex technical issues, guiding team members through blockers.
  • Act as a client-facing expert, participating in technical discussions with POs and Architects.
  • Ensure adherence to best practices, coding standards, and compliance requirements.


Required Qualifications:
  • 6+ years of IT experience, with at least 2+ years of hands-on development experience in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).
  • Experience in AEP RT-CDP and XDM modeling.
  • Proficiency in SQL (Oracle, SQL Server, PostgreSQL) and scripting languages like JavaScript, Java, or Python.
  • Working knowledge of APIs, RESTful services, HTML, and CSS.
  • Strong communication skills to collaborate with business and technical stakeholders.
  • Experience in mentoring and leading development teams.
  • Ability to troubleshoot technical issues and optimize solutions.


Preferred Qualifications:
  • Knowledge of CI/CD, DevOps processes, and cloud platforms (AWS, Azure, Google Cloud).
  • Familiarity with Quality Assurance (QA) and Automation Testing tools.
  • Experience in building reusable components and automation workflows.


Education: Bachelors Degree

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