Briefing Program Manager

Briefing Program Manager
The Briefing Program Manager is responsible for the overall success of onsite executive briefings. This includes managing planning timelines, stakeholder expectations & communications, executive engagement, and the successful execution of briefings.

Key Responsibilities:

• Manage end-to-end briefing planning process for executive briefings hosted in the Executive Briefing Center, including:
  • Scheduling and leading briefing strategy and planning calls with account teams
  • Identifying appropriate agenda topics based on customer/sales team objectives
  • Sourcing and securing subject-matter experts and executives to participate
  • Partnering with the concierge team on logistics and day-of details (e.g., catering, transportation)
• Develop briefing agendas and facilitate experiences that connect executives, technical experts, and customers for strategic, outcome-driven discussions
• Create mechanisms and drive efficiencies to scale briefings effectively
• Build key relationships to deliver a streamlined experience for internal stakeholders and customers
• Partner with stakeholders across briefing programming, sales, marketing, and technical teams to develop enablement materials for sales teams
• Improve or establish standard operating procedures for briefing execution
• Utilize exceptional communication skills to set clear expectations with internal and external stakeholders, including executives, throughout the briefing planning process

Top 3 Must-Have Skills:

• Program & Project Management
• Stakeholder Communication
• Process Improvement & Execution

Skills & Experience Required:

• 3+ years of program or project management experience
• Proficiency in Microsoft Outlook and Excel, with the ability to learn internal briefing management tools
• Experience using data and metrics to drive improvements
• Strong cross-functional collaboration skills with both technical and non-technical teams
• Operational expertise with the ability to prioritize and manage multiple projects simultaneously
• Proven experience in stakeholder management across various levels of an organization

Preferred Qualifications:

• 3+ years of experience driving end-to-end program execution and presenting results to senior leadership
• Familiarity with sales methodologies and value-based selling
• Understanding of cloud computing concepts and technology solutions
• Ability to generate innovative ideas, drive process improvements, and manage administrative details
• Comfortable working in a fast-paced, ambiguous environment with the ability to remove blockers and make autonomous decisions
• Ability to adapt to a highly dynamic and rapidly changing environment

This role provides an exciting opportunity to engage with customers, executives, and technical leaders to create impactful briefings that drive business transformation.