Consulting Manager

We are seeking an experienced Consulting Manager with 15-18 years of expertise in the Retail domain. The ideal candidate should have deep domain knowledge, a strong understanding of project delivery, and the ability to lead discovery sessions, engage with business teams, and shape strategic opportunities.

This is a consulting-first role, not a sales role. The individual should be hands-on in project execution while also fostering strong relationships with client business teams. While not responsible for P&L or sales targets, the candidate should be able to influence revenue growth by identifying opportunities in collaboration with sales teams.

Key Responsibilities

Client Engagement & Consulting Leadership

• Lead discovery sessions for key projects, engaging with business teams to shape roadmaps and execution strategies.
• Work closely with customer's business teams to identify challenges, define solutions, and drive successful project outcomes.
• Be a trusted advisor to senior executives and business stakeholders, leveraging deep retail industry expertise.
• Shape strategic consulting initiatives, advising clients on digital transformation, omnichannel strategies, customer experience enhancements, and operational efficiency.

Project & Delivery Ownership

• Act as a core part of the project team, ensuring seamless delivery execution and solutioning.
• Bring a hands-on, solution-oriented approach to critical retail projects, ensuring alignment with business goals and technology capabilities.
• Collaborate with cross-functional teams, including product, engineering, and business teams, to drive execution excellence.

Strategic Influence & Business Growth

• Not a sales role but should be able to shape and influence opportunities by identifying unmet business needs.
• Collaborate with sales teams to align consulting solutions with client business objectives.
• Maintain strong client relationships that enhance long-term engagement and revenue growth, without direct P&L responsibility.

Thought Leadership & Team Development

• Stay ahead of retail industry trends, emerging technologies, and evolving consumer behaviors.
• Contribute to the firm's thought leadership through insights, whitepapers, and client discussions.
• Deep domain knowledge in a couple of areas -Merchandising, Store operations, Supply chain, Digital

Required Qualifications

• 15-18 years of experience in consulting, specifically in the Retail and Consumer Goods sectors.
• Strong understanding of project delivery methodologies and experience leading consulting engagements.
• Proven expertise in digital transformation, omnichannel strategies, customer experience, supply chain optimization, and data-driven decision-making.
• Excellent client engagement skills, with the ability to build and maintain trusted relationships with senior business stakeholders.
• Strong problem-solving and solutioning mindset, with hands-on experience driving project execution and business value realization.
• Strategic thinker with the ability to drive actionable outcomes and influence long-term client success.
• Exceptional communication, presentation, and leadership skills.
• Bachelor's degree in business, Retail, Marketing, or a related field. MBA or advanced degree preferred.

Preferred Skills

• Knowledge of global retail market dynamics and their application to local markets.
• Familiarity with retail technology platforms, ERP systems like Oracle Retail, Anaplan, and digital commerce tools.