CARE Manager - Full-Time
Apply NowCompany: ameriCARE Bay Area
Location: San Francisco, CA 94112
Description:
Company Overview:
At ameriCARE San Francisco, we're a family-owned franchise committed to providing personalized and powerful in-home care experiences for seniors, post-operative individuals, and those managing chronic illnesses. Join us in making a difference in the lives of our clients and caregivers.
This is a full-time position offering competitive pay, generous benefits and bonus opportunities. This role may include weekends.
Primary Purpose:
The CARE Manager plays a crucial role in overseeing the caregivers and clients within our organization. This position is responsible for ensuring the success of our caregivers by providing training, scheduling, and ongoing support. Additionally, the CARE Manager collaborates with clients to create personalized care plans and facilitates communication between caregivers and clients to ensure a positive caregiving experience.
Key Responsibilities (but not limited to):
Work Environment:
This is a hybrid role that includes office work for administrative tasks and field visits for CARE assessments, training, and ongoing support.
Requirements:
How to Apply:
If you are a compassionate and organized individual with excellent communication skills and a desire to make a positive impact on the lives of our clients and caregivers, we encourage you to apply. Please submit your resume and cover letter detailing your qualifications and why you are an ideal fit for this CARE Manager role at ameriCARE San Francisco. The pay range is $35 - $45 per hour with 10+% quarterly bonus potential.
Note: This job description is intended to provide a general overview of the position and may be subject to change based on the needs of the organization.
At ameriCARE San Francisco, we're a family-owned franchise committed to providing personalized and powerful in-home care experiences for seniors, post-operative individuals, and those managing chronic illnesses. Join us in making a difference in the lives of our clients and caregivers.
This is a full-time position offering competitive pay, generous benefits and bonus opportunities. This role may include weekends.
Primary Purpose:
The CARE Manager plays a crucial role in overseeing the caregivers and clients within our organization. This position is responsible for ensuring the success of our caregivers by providing training, scheduling, and ongoing support. Additionally, the CARE Manager collaborates with clients to create personalized care plans and facilitates communication between caregivers and clients to ensure a positive caregiving experience.
Key Responsibilities (but not limited to):
- Supervise and oversee a team of approximately 50 caregivers, ensuring they arrive on time and are adequately trained.
- Manage caregiver schedules, ensuring all shifts are filled and promptly addressing any scheduling changes or cancellations.
- Conduct care assessments with clients to develop personalized care plans.
- Provide constructive feedback and training to caregivers to enhance their performance.
- Act as a point of contact for caregivers and clients, addressing their questions and concerns.
- Monitor and track weekly metrics, including scheduled hours, completed hours, caregiver cancellations, and unfilled shifts.
- Make independent decisions and manage daily tasks efficiently.
- Collaborate with the management personnel to optimize caregiver-client relationships.
Work Environment:
This is a hybrid role that includes office work for administrative tasks and field visits for CARE assessments, training, and ongoing support.
Requirements:
- While not required, being an RN, Case Manager, LVN/LPN or CNA is preferred.
- Effective written and verbal communication skills, with a focus on timeliness and respect.
- Strong critical thinking skills, especially in emergency situations.
- Ability to follow established procedures and calmly resolve issues such as last-minute cancellations.
- Previous management experience is a plus.
- Willingness to advance within the organization, with opportunities to move into a care lead role.
How to Apply:
If you are a compassionate and organized individual with excellent communication skills and a desire to make a positive impact on the lives of our clients and caregivers, we encourage you to apply. Please submit your resume and cover letter detailing your qualifications and why you are an ideal fit for this CARE Manager role at ameriCARE San Francisco. The pay range is $35 - $45 per hour with 10+% quarterly bonus potential.
Note: This job description is intended to provide a general overview of the position and may be subject to change based on the needs of the organization.