Policy Project Manager

Job ID: 11025

Business Unit: MTA Headquarters

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Innovation & Policy

Date Posted: Mar 20, 2025

Description

POSTING NO.

11025

JOB TITLE:

Policy Project Manager

DEPT/DIV:

Policy & External Relations

SUPERVISOR:

Deputy Director, Policy

WORK LOCATION:

2 Broadway, NY, NY

HOURS OF WORK:

9:00 am - 5:30 pm (7 hours/day)

SALARY RANGE:

$105,000 - $115,000

DEADLINE:

Until filled

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. (remove if not applicable)

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

The Policy Project Manager is responsible for providing project management support to the Chief and Deputy Chief of Policy & External Relations. This includes communications, keynote presentations, and coordination among agencies on key policy issues, as well as ensuring the execution of executive actions across the organization. The role also involves implementing all policy and administrative directives from the Policy & External Relations Office. Additionally, the Policy Project Manager will maintain close coordination and communication with key executive leaders at headquarters and throughout the MTA to ensure the success of policy projects and program initiatives, as well as managing meeting preparation and follow-up.

Responsibilities:

• Responsible for preparation, drafting and coordination of policy communications, white papers, talking points and presentations ensuring information is accurate and up to date.
• Responsible for the preparation of public facing communications from the Office of the Chair regarding the progress of key policy projects and initiatives.
• Responsible for researching, preparing, and drafting any necessary background memos or other documents for all internal and external meetings for new or ongoing issues ensuring the Policy & External Relations is informed, ready, and prepared with appropriate materials.
• Track policy initiatives and elevate priorities for appropriate City, State and Federal forums by creating and staffing a policy working group across departments and across MTA agencies to develop MTA's policy agenda and drive implementation.
• Prepares for and follows up on internal and external meetings and performs necessary follow up with relevant parties.
• Provides members of senior management and direct reports to the Chair and CEO and Chief, Policy & External Relations the support needed to move projects forward by assisting with gathering information, communicating with multiple parties, developing and monitoring plans, and keeping track of project deadlines and responsibilities.
• Prioritize and manage multiple projects simultaneously while following through on issues in a timely manner.
• Is held accountable for overseeing and evaluating contractor performance, where applicable:

• • Observing the work performed by the contractor;
  • Reviewing invoices and approving them if the work has contractual standards;
  • Addressing performance issues with the contractor when possible; and
  • Escalating issues to other parties as needed.
• Manages special projects as assigned.
• Other duties as assigned.

Required Qualifications:

Required Knowledge/Skills/Abilities:

• Working knowledge in a Microsoft Office Suite environment, including Outlook, Word, Excel, Access and PowerPoint or equivalent.
• Must possess excellent customer service and interpersonal skills with the ability to communicate effectively both orally and in writing with various departments and levels of management throughout the MTA and other MTA agencies.
• Must possess strong leadership and negotiation skills with the ability to foster teamwork and effective working relationships.
• Exceptionally self-motivated and directed.
• Excellent understanding of project management principles.
• Superior understanding of the organization's goals and objectives.
• Exceptional experience navigating through the politics of a large multi-tiered, multi-agency public sector organization
• Must possess strong organizational and coordination skills with thorough knowledge of administrative functions including the ability to work independently and/or simultaneously on multiple projects while adhering to deadlines.
• Must be able to maintain a high degree of confidentiality and discretion.

Required Education and Experience:

• Bachelor Degree in Business Administration or related field. Master's Degree preferred.
• A minimum of four years of experience supporting high level executives or related project management experience. A Master's Degree may be substituted for two years of work experience.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.