Messaging & Directory Services Engineer
Apply NowCompany: McDermott Will and Emery
Location: Chicago, IL 60629
Description:
Build your big career with the firm that does Big Law, Better. McDermott Will & Emery is a leading global law firm that brings together more than 1,400 lawyers and 1,200 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault, and the Human Rights Campaign, among others.
At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead. That includes supporting you both in and outside of the office.
With us, you'll find:
Job Description:
Position Summary:
The Messaging & Directory Services Engineer maintains and monitors all Firmwide IT Messaging Systems. This position provides messaging systems solutions and support to end-users across all practice groups. The Messaging & Directory Services Engineer works under minimal supervision and relies on extensive experience and judgment to plan and accomplish goals.
Essential Functions and Responsibilities:
- Resolve help desk tickets escalated from local IT per the service level agreement (SLA)
- Maintain and monitor all Firmwide IT Messaging Systems
- Plan, test, and validate messaging maintenance tasks such as upgrading and patching network systems
- Process all IT tasks regarding the Firm's new hires and terminations
- Schedule and maintain the Enterprise Archive Solution (EAS) system
- Manage template updates to the server for Attorney Evaluations and other HR Information Systems
- Assist in resolving server shut downs for local offices Firmwide
- Collaborate with the Information Governance (IG) team to retrieve confidential compliance data and maintain legal holds
Job Specifications:
- Bachelor's degree
- At least three (3) years of related experience
- Knowledge of Microsoft Office Suite: PowerPoint and Word
- Advanced knowledge of Microsoft Office Suite: Outlook and Excel
- Knowledge of administering IBM Domino and Office 365/Azure and supporting Outlook in an Exchange/O365 environment
- Strong written and verbal communication skills
- Strong organizational skills
- Ability to handle and maintain confidential information
- Ability to work independently, under own initiative and in a fast-paced environment
- Ability to travel and work flexible and/or fluctuating work hours
#LI - JL1 #LI - Hybrid
Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.
Target Hiring Range $107,000 - $165,000
Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.
As part of our ongoing commitment to be #AlwaysBetter for our people, clients and communities, we have created a culture of belonging that champions your individuality as both a person and a professional. From our competitive compensation, top benefits and award-winning professional development programs to industry-leading wellness initiatives, we support you through every stage of your life and career. With McDermott, you can live a life you love both in and outside of the office.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
Work Environment:
Typical indoor office environment
Disclaimer:
The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead. That includes supporting you both in and outside of the office.
With us, you'll find:
- A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity - we encourage you to be yourself!
- Enthusiasm for diverse perspectives: We're smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
- Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That's why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.
- Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.
Job Description:
Position Summary:
The Messaging & Directory Services Engineer maintains and monitors all Firmwide IT Messaging Systems. This position provides messaging systems solutions and support to end-users across all practice groups. The Messaging & Directory Services Engineer works under minimal supervision and relies on extensive experience and judgment to plan and accomplish goals.
Essential Functions and Responsibilities:
- Resolve help desk tickets escalated from local IT per the service level agreement (SLA)
- Maintain and monitor all Firmwide IT Messaging Systems
- Plan, test, and validate messaging maintenance tasks such as upgrading and patching network systems
- Process all IT tasks regarding the Firm's new hires and terminations
- Schedule and maintain the Enterprise Archive Solution (EAS) system
- Manage template updates to the server for Attorney Evaluations and other HR Information Systems
- Assist in resolving server shut downs for local offices Firmwide
- Collaborate with the Information Governance (IG) team to retrieve confidential compliance data and maintain legal holds
Job Specifications:
- Bachelor's degree
- At least three (3) years of related experience
- Knowledge of Microsoft Office Suite: PowerPoint and Word
- Advanced knowledge of Microsoft Office Suite: Outlook and Excel
- Knowledge of administering IBM Domino and Office 365/Azure and supporting Outlook in an Exchange/O365 environment
- Strong written and verbal communication skills
- Strong organizational skills
- Ability to handle and maintain confidential information
- Ability to work independently, under own initiative and in a fast-paced environment
- Ability to travel and work flexible and/or fluctuating work hours
#LI - JL1 #LI - Hybrid
Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.
Target Hiring Range $107,000 - $165,000
Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.
As part of our ongoing commitment to be #AlwaysBetter for our people, clients and communities, we have created a culture of belonging that champions your individuality as both a person and a professional. From our competitive compensation, top benefits and award-winning professional development programs to industry-leading wellness initiatives, we support you through every stage of your life and career. With McDermott, you can live a life you love both in and outside of the office.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
- While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
- Employee must occasionally lift up to twenty (20) pounds
Work Environment:
Typical indoor office environment
Disclaimer:
The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.