Manager, Whrs Ops Process Improvement & Training

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Company: KeHE Distributors

Location: Naperville, IL 60540

Description:

Why Work for KeHE?

  • Full-time
  • Pay Range: $83,265.00/Yr. - $122,084.00/Yr.
  • Shift Days: , Shift Time:
  • Benefits on Day 1
    • Health/Rx
    • Dental
    • Vision
    • Flexible and health spending accounts (FSA/HSA)
    • Supplemental life insurance
    • 401(k)
    • Paid time off
    • Paid sick time
    • Short term & long term disability coverage (STD/LTD)
    • Employee stock ownership (ESOP)
    • Holiday pay for company designated holidays


    Overview

    Good people, working with good people, for our common good.

    Sound good?

    KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

    Primary Responsibilities

    The Warehouse Operations Process Improvement & Training Manager will support the optimization of KeHE's business processes and continuous improvement. The primary objective of the role will be to have a thorough understanding of all functions and roles that relate to Warehouse Operations. This role is responsible for training all key roles that will be using the Warehouse Management Systems. As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE's Mission, Vision, and Values.

    Essential Functions

    Process Improvement
    • Leverage data and analytics to ensure process optimization and system efficiency.
    • Work as a full member of project teams throughout the lifecycle, owning the definition, documentation and sign-off of valid business process specifications.
    • Conduct interviews with SME's, Super Users, and Cross-Functional partners to understand how their processes work.
    • Create process compliance guardrails for the warehouse operations roles and build metrics tracking methods to ensure process discipline and adherence.
    • Understand and provide process improvement for various functions such as receiving, put-away, stock locating, inventory management, cycle counting, task interleaving, wave planning, order allocation, order picking, replenishment, packing, shipping, labor management, yard management and automated materials handling equipment interfaces.

    Change Management
    • Be the Positive Change Agent, attract and recruit other champions of change to influence and coach the broader Supply Chain team in embracing change.
    • Identify creative ways to keep business users engaged and continuously educated in a new remote world,
    • Drives targeted sustainable improvement by leveraging consulting skills and change management processes.
    • Comfort speaking and presenting in front of 100+ people.

    Capability Development
    • Thorough understanding of all end-to-end processes within the four walls of DCs like Receiving, Putaway, Picking, Replenishment, Sorting, Merging, etc
    • Understanding Labor Management, Throughput, Productivity, Capacity, Inventory Control and other key functions within Warehouse are key parts of the role.
    • Lead, Mentor and Coach System Analysts and Lead System Analysts and play an effective role as an Influencer in the Organization to perform Change Management and adoption of system capabilities and processes.
    • Understanding the business problems and system capability enhancements required to solve them through leveraging out of the box system capabilities or customizing the warehouse solutions is key.

    BI / Analytics
    • High level understanding of reporting and analytical systems to help train the warehouse teams efficiently getting to the right report or dashboard to access the data they need.
    • Identify how processes should be built by a combination of sources like Planning systems, Reporting systems and also Transactional systems to help make decisions on day-to-day operations by Demand and Supply planners.
    • Guide Supply Chain user community with not only pulling historical data, but also by coaching on pro-active usage of data to avoid Service Level issue.

    Learning & Development
    • Fully understand all roles and responsibilities within the warehouse.
    • Develop learning material to align with KeHE's growing business model.
    • Acknowledging innovative ways to leverage technology in training.
    • Determine appropriate methods for learning and development based on present state of programs and processes.
    • Evaluating good and bad qualities, documenting models of the processes, and facilitating neutral teams to accommodate new business process designs.

    Other duties and projects as assigned.

    Minimum Requirements, Qualifications, Additional Skills, Aptitude

    SKILLS, KNOWLEDGE AND ABILITIES:
    • Ability to effectively manage a wide variety of tasks simultaneously.
    • Tenacious focus on identifying opportunities, pursuing solutions, and achieving results.
    • An energetic self-starter who possesses initiative, a sense of urgency, and an unyielding positive attitude.
    • Effective time management and project management skills with strong attention to detail.
    • Advanced proficiency in Microsoft Excel, PowerPoint, SharePoint and Word skills.
    • A demonstrated passion for training, process, and procedure


    EDUCATION AND EXPERIENCE:
    • Bachelor's Degree required; degree in Supply Chain, Industrial Engineering, Business, Operations, or Analytics.
    • Lean Six Sigma Certification is preferred.
    • Minimum of 5+ years in relevant distribution, retail or consumer goods industry.
    • Experience with Supply Chain systems (SAP, Manhattan, JDA, etc.) a plus.


    PHYSICAL REQUIREMENTS:

    These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.

    Requisition ID

    2025-25886

    Equal Employer Opportunity Statement

    KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.

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