ACCESS STRATEGIST, FCH - PATIENT ENGAGEMENT CENTER (6300910001)
Apply NowCompany: Froedtert Health
Location: Menomonee Falls, WI 53051
Description:
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is HYBRID.
FTE: 1.000000
Shift: Shift 1
Job Summary:
The Access Strategist is a thought leader in access operational strategy, access transformation implementation and change, and advanced access and contact center data models. Drives strategic excellence across all three horizons of growth (H1, H2, H3) in access to care for the Froedtert ThedaCare enterprise. Develops enterprise access systems and processes to deliver quality and to support innovation. Coaches leaders in access data, strategic planning, and strategy execution.
EXPERIENCE DESCRIPTION:
Minimum of 10 years work experience, with the majority of time either healthcare (within organization or consulting) or technical role matching job
At least 2 years designing processes or workflows that use Epic Cadence scheduling tools
Experience leading Access Operations in a large, complex academic environment, preferred.
EDUCATION DESCRIPTION:
Bachelor's degree required. Educational experience related to process or industrial engineering, data and analytics, health systems or healthcare operations, or human-factor design preferred. Master's Degree in process or industrial engineering, data and analytics, health systems or healthcare operations, or human-factor design preferred.
TRAINING DESCRIPTION:
Epic Cadence.
SPECIAL SKILLS DESCRIPTION:
Very strong in majority if not all of these categories: Critical thinking/problem-solving skills: capable of leading broad set of executives through a complex problem-solving process; Analytical skills: needs to be able to structure and guide complex analytics using scheduling, financial, patient experience, and call center data to support project needs; Presentation skills: capable of developing and writing complex presentations for any audience using multiple formats; Client relationship skills: able to build peer-like relationships with senior executives and provide critical thought partnership on intellectual/organizational/political questions; Project management skills: capable of leading large enterprise teams of senior stakeholders efficiently through process to manage relationship work or complete projects; Team/office leadership: capable of inspiring teams of people to achieve results; accountability for Office culture.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is HYBRID.
FTE: 1.000000
Shift: Shift 1
Job Summary:
The Access Strategist is a thought leader in access operational strategy, access transformation implementation and change, and advanced access and contact center data models. Drives strategic excellence across all three horizons of growth (H1, H2, H3) in access to care for the Froedtert ThedaCare enterprise. Develops enterprise access systems and processes to deliver quality and to support innovation. Coaches leaders in access data, strategic planning, and strategy execution.
EXPERIENCE DESCRIPTION:
Minimum of 10 years work experience, with the majority of time either healthcare (within organization or consulting) or technical role matching job
At least 2 years designing processes or workflows that use Epic Cadence scheduling tools
Experience leading Access Operations in a large, complex academic environment, preferred.
EDUCATION DESCRIPTION:
Bachelor's degree required. Educational experience related to process or industrial engineering, data and analytics, health systems or healthcare operations, or human-factor design preferred. Master's Degree in process or industrial engineering, data and analytics, health systems or healthcare operations, or human-factor design preferred.
TRAINING DESCRIPTION:
Epic Cadence.
SPECIAL SKILLS DESCRIPTION:
Very strong in majority if not all of these categories: Critical thinking/problem-solving skills: capable of leading broad set of executives through a complex problem-solving process; Analytical skills: needs to be able to structure and guide complex analytics using scheduling, financial, patient experience, and call center data to support project needs; Presentation skills: capable of developing and writing complex presentations for any audience using multiple formats; Client relationship skills: able to build peer-like relationships with senior executives and provide critical thought partnership on intellectual/organizational/political questions; Project management skills: capable of leading large enterprise teams of senior stakeholders efficiently through process to manage relationship work or complete projects; Team/office leadership: capable of inspiring teams of people to achieve results; accountability for Office culture.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
- Paid time off
- Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 403b
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
- Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.