Applications Support

W2 only- No C2C (Green or Citizen preferred)
Contract to Hire - Onsite Opportunity

Job Description:

• Application Support for Front Office (DevOps)

Summary:

• Working as an Application Support specialist means candidate will use both creative and critical thinking skills as well as problem solving skills to maintain and continuously improve client's global application systems.
• Candidate would support application systems that are crucial to the daily operations of the firm.
• Candidate will also candidate's technical skills (mostly Python and DevOps) to deep dive into front office flow related application issues and build/enhance software solution to improve the support experience for client's business users.

Qualifications:

• BS/BA degree or equivalent industry experience
• Trade floor support and Problem solving - Primary role is problem solving, application and trade floor support.
• Knowledge of business concepts related to front office trading, risk, pricing and booking would be a plus, especially in FX and Commodities areas.
• Basic working knowledge of production incident management, root cause analysis (RCA) and related follow ups to ensure closure of the issue would be a plus
• Collaboration - Role implies collaboration with all levels of seniority including the developers, business users (including traders) and global production management teams.
• Ability to work collaboratively in teams and develop meaningful relationships at work.
• Development and debugging skills - Ability to debug production issues by digging into the application code (mostly Python) and software development using DevOps methods would be a plus.

Note:
What do client does?

• The CCEM (Commodities, Currencies & Emerging Markets) Production Management team is a DevOps modelled application support team responsible for the front-office trade floor support and stability & resiliency of the global CCEM applications (Athena).
• Client is a truly global team of 25+ members with the presence in AMER, EMEA and Asia and client uses follow-the-Sun model.
• In New York and Houston, client interacts directly with the Front Office traders, Middle office users as well as with client's Application Development (AD) and Global Infrastructure partners.
• The CCEM business is a fast growing one and it relies heavily on the technology - agility and high availability (stability) of client's application software.
• Client team's key focus is automation and tooling using DevOps principals that will continuously eliminate repeat work and enhances client's productivity on YOY basis.

What is Athena?

• Athena is client's cross-market risk management and trading system that provides functionality for traders, salespeople and operations staff globally.
• It is used in client's FX, commodities, fixed income and credit businesses.
• Athena includes a globally replicated object-oriented database, a powerful dependency graph and a fully integrated stack across pricing, risk and trading tools.
• The code is a combination of Python and C++: C++ for speed, and Python for flexibility and rapid but controlled releases.
• Athena is designed to provide a continuous deployment environment, and pull developers close to the business to help increase revenues, while improving operational processes and controls to reduce costs.
• Working as a Technologist in client.
• When candidates work at client, candidates are not just working at world's largest global financial institution - candidate is an integral part of one of the world's biggest technology companies.
• In 15 technology centers worldwide, client's team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development.
• Client's $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.
• Client is a place for talented people from all backgrounds and perspectives because company's clients come from all backgrounds and perspectives.
• Client encourages a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best.
• This is why client works hard and invest in attracting and developing a diverse workforce.
• Learn more about client's Business Resource Groups in how they help client's employees build successful careers and reach their greatest potential.

Pay Range: $50- $55

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The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

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