Director Enterprise Emergency Management

Introduction

Do you want to join an organization that invests in you as a Director Enterprise Emergency Management? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Director Enterprise Emergency Management like you to be a part of our team.

Job Summary and Qualifications

Job Summary:

This position serves as Director, Enterprise Emergency Management within the Department of Emergency Operations, in the Office of the Chief Operating Officer. Charged with the program management of assigned HCA Enterprise Emergency Management strategies to help protect our patients, employees, organization and the communities we serve.

Responsibilities include, but are not limited to: support and collaborate with the Vice President and Assistant Vice President of Enterprise Emergency Operations as an enterprise leader with oversight of the enterprise preparedness & emergency management program, the enterprise emergency operations center, as well as other enterprise initiatives. The Director will be responsible for direct program oversight and management, the implementation of departmental short- and long-term strategies and goals; enterprise evaluation for preparedness and emergency response; and management of emergency response planning and incident action planning. Actively participates in professional studies of preparedness and response, identifying gaps in operations and initiating programmatic actions plans to enhance the enterprise. Actively serve as an executive liaison to partner agencies.

Responsibilities:

• Supervise direct reports on the Enterprise Emergency Management team, act as lead or technical expert and provide direction to less experienced personnel working on emergency preparedness initiatives.
• Provide oversight of and daily leadership to Enterprise-wide emergency management.
• Serve as a trusted advisor and acting delegate (as needed) for the Enterprise Vice President and Assistant Vice President of Emergency Operations.
• Provide operational Incident Leadership by serving as the primary incident leader in the Enterprise EOC, coordinating all operational functions of the HCA Healthcare response. Work with Enterprise Senior Leadership to develop strategic goals of incident response which are then executed by this position.
• Lead strategic and operational planning sessions for the HCA Enterprise Preparedness and Emergency Management Program, including the Emergency Operating Center activities, conduct threat and hazard vulnerability assessments, perform impact analysis in the areas of clinical and business operations
• Leverage strategic leadership opportunities to promote the positive growth and development of the Enterprise Emergency Management in collaboration with internal and external executive leaders.
• Develop and lead emergency readiness initiatives, including clinical and non-clinical readiness programs, continuity of operations protocols and incident management strategies
• Develop and implement Enterprise-Wide emergency management plans, SOPs, Field Guides, exercises, and training. Includes distinct emergency operations playbooks spanning all-hazards and threat specific responses
• Collaborate with supply chain, staffing workforce solutions and contractors to ensure emergency supplies and equipment, staff and resources are are available at all times
• Oversee and manage an enterprise incident management platform for coordination and response. Provide operational direction and leadership of the incident management technology portfolio.
• Oversee and manage an enterprise emergency mass alerting and communications platform.
• Oversee and manage an enterprise real-time risk analysis, environmental monitoring, and alerting tool.
• Provide executive leadership, program development/implementation, and ongoing operational management of the Enterprise's After-Action Review and System Improvement Program
• Training: Develop, operationalize, and maintain the Enterprise-wide Emergency Operations training and education portfolio through supervision of direct report team assigned to this department function.
• Development and oversight of the Enterprise's Clinical Facility Evacuation Program
• Serve as the EOC liaison with the HCA Enterprise, across Groups and Divisions. Coordinate EOC participation in annual Enterprise disaster exercises and attend joint preparedness meetings with HCA Division leaders. Partner with HCA Service Lines to ensure all hazards emergency preparedness within each area or discipline
• Maintain relationships with local, state and federal agencies.
• Coordinate a joint exercise program with internal and external responders
• Represent as a collaborative member of the Emergency Operations team with business continuity planning. Lead joint meetings and initiatives with HCA colleagues.
• Coordinate, problem solve, and manage expectations within all levels of organization. Coordinate and work with divisions, facilities, multi-disciplinary teams, including clinical and non-clinical staff in order to develop and implement procedures and programs
• Collaborate with the VP and AVP of the Department on the development of business plans for emergency preparedness, providing structure, discipline, and deployment actions of Enterprise-wide Emergency Operations Centers

Requirements:

• 7-10 years of relevant work experience
• Bachelor's degree in nursing, emergency management, health sciences, industrial safety, or law enforcement, with related emergency management/operations field experience. For non-registered nurse applicants, a current EMT/Paramedic certification with an undergraduate degree stated above will be considered.
• 3+ years of experience in the areas of emergency preparedness, healthcare safety, military emergency management/healthcare emergency operations, public safety, or closely related. Additional experience can be substituted for education on a year for year basis.
• Ability to utilize a personal computer with applicable software to successfully perform essential functions of the position.
• Previous experience working in and leading multidisciplinary teams within disaster areas and/or austere working environments.
• Advanced fluency in both the Healthcare Incident Management System and National Incident Management System
• Competence with and administrative fluency with healthcare incident management systems, mass notification systems, and technologies related to emergency operations
• Understanding of Chemical, Biological, Radiologic, Nuclear and Environmental (CBRNE) threats and the application of medical counter-measures for healthcare facilities
• Understanding of complex cybersecurity, cybercrime, and cyberdefense impacts on the healthcare industry
• Understanding of a Comprehensive Emergency Management Program
• Ability to collaborate and work across a highly matrixed organization
• Understanding of the emergency preparedness and disaster response framework: Mitigation, Preparedness, Protection, Response and Recovery
• Understanding of the Homeland Security Exercise and Evaluation Program (HSEEP)
• Applied knowledge of planning, conducting, and evaluating Emergency Operations Exercises up to and including multi-agency full scale exercises.
• Applied knowledge of The Joint Commission Emergency Management Standards and the Center for Medicare and Medicaid Studies "Final Rule" of Emergency Preparedness.
• Applied knowledge of hospital operations and healthcare emergency preparedness
• Understanding of applied project management

Preferred:

• Master's Degree in Business Administration, Nursing, or Emergency Management. Other graduate degrees may be considered with significant relevant work experience.
• Advanced multidisciplinary clinical skill designations in areas such as Flight Paramedicine/Nursing, Mass Casualty Incident Management, Trauma Nursing, etc.
• Certification in Emergency Management, Homeland Security, Healthcare Emergency Preparedness or a related emergency services certification.

Physical Demands/Working Conditions:

• Moderate travel: 50%
• Typical work days and hours can vary depending on workload, schedules, and project deliverables.
• 24/7 On-Call for Enterprise Emergency Situational Awareness and Response Travel and working locations may include short-to-no-notice deployments into disaster areas and/or austere conditions for prolonged periods of time up to and beyond two-week intervals. Work hours and work days during these deployments are highly variable and may require intervals of 12-hour shift working days.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Enterprise Emergency Management opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.