Manager, Learning
Apply NowCompany: Vancity
Location: Vancouver, BC V5K 5J9
Description:
About Vancity
Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.
Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you're interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!
About the workplace
This role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work in-office at least once a week.
As the Manager, Learning, you will coach and lead a team of diverse learning professionals and external partners to develop, design, and deliver learning programs that align with and support Vancity's strategic objectives. Acting as a strategic thought partner, this role collaborates across the organization to create and execute a learning roadmap that develops employees, managers, and leaders, ultimately enhancing the service provided to Vancity members. A key focus of this role is to advance equity and diversity by embedding inclusive principles into all learning programs; fostering a culture of curiosity and continuous learning in alignment with our strategic organizational goals; and ensuring an environment where all employees can thrive and contribute fully through accessible learning options.
A typical day would involve:
Strategic Oversight
Team Leadership
Program & Change Management
Stakeholder Engagement
Measurement & Evaluation
You have:
You are:
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
The salary range for this role is $91,000 to $136,400 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Posting Deadline: Posted until filled
A career at Vancity is more than just a job, you're joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
We offer:
At Vancity we're committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.
We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.
Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.
Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you're interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!
About the workplace
This role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work in-office at least once a week.
As the Manager, Learning, you will coach and lead a team of diverse learning professionals and external partners to develop, design, and deliver learning programs that align with and support Vancity's strategic objectives. Acting as a strategic thought partner, this role collaborates across the organization to create and execute a learning roadmap that develops employees, managers, and leaders, ultimately enhancing the service provided to Vancity members. A key focus of this role is to advance equity and diversity by embedding inclusive principles into all learning programs; fostering a culture of curiosity and continuous learning in alignment with our strategic organizational goals; and ensuring an environment where all employees can thrive and contribute fully through accessible learning options.
A typical day would involve:
- Oversee the strategic design, development, and implementation of learning programs and tactics aligned with the Vancity's strategic objectives.
- Act as a strategic consultant to leadership at all levels, understanding organizational priorities and translating them into actionable learning solutions.
- Lead, coach, and develop a team of Learning & Development (L&D) professionals to deliver high-impact learning initiatives.
- Manage relationships with external L&D vendors to meet organizational needs and maintain a high standard of delivery.
- Define budget requirements for the learning function and monitor/report training costs to achieve content objectives while adhering to financial constraints.
- Leverage expertise in modern learning methodologies (e.g., human-centered design, agile delivery) and technology to create innovative, forward-thinking learning solutions.
- Ensure change management principles are considered in promoting learning initiatives and building a culture of continuous learning.
- Partner with stakeholders across the organization to embed learning practices, promote adoption, and create space for sustainment of learning programs.
- Build trust and influence with leaders to identify and address key development opportunities aligned with the organization's strategic goals.
- Establish and report on metrics to measure the effectiveness and impact of learning programs.
- Analyze insights to refine and improve strategies, ensuring alignment with current and future business needs.
You have:
- Bachelor's degree in Human Resources, Organizational Development, Learning & Development, or a related field.
- 5+ years of experience in Learning & Development or Organizational Development roles, with proven leadership experience.
- Expertise in adult learning principles, learning program design, delivery, and evaluation, including experience with modern methodologies and technical tools.
- Strong ability to consult with leaders and stakeholders, translating business needs into impactful learning solutions.
- Excellent project management, communication, and relationship-building skills.
- Certification in instructional design, leadership development, or related areas (e.g., CPLP, SHRM-CP, or similar) would be considered an asset.
- Proficiency in learning management systems and learning technologies, including eLearning platforms (e.g., Articulate Storyline, Canva) and survey tools.
- Experience in the financial services industry or a regulated environment would be considered an asset.
You are:
- A People Leader - You develop a highly engaged diverse and capable team to deliver departmental plans & strategies and build great long-lasting relationships.
- Effective and empathetic communicator - you have exceptional communication and listening skills to act as a resource for your specialized area, provide advice and coaching.
- Problem Solver & Decision Maker - you identify challenges, diagnose issues, and develop innovative solutions for the business.
- Attuned to micro details while seeing the big picture - You understand the big picture objective and able to dive deep into data and details to ensure quality and accuracy of deliverables are met.
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
The salary range for this role is $91,000 to $136,400 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Posting Deadline: Posted until filled
A career at Vancity is more than just a job, you're joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
We offer:
- We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
- Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
- New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
- In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
- We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
- We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.
At Vancity we're committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.
We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.